What are the responsibilities and job description for the General Manager because “Master of Controlled Chaos” Isn’t an Official Title… Yet position at EOS Hospitality?
Job Details
Description
Responsibilities:
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
Description
Responsibilities:
- Serve as the fearless leader of a team that sometimes runs on caffeine, chaos, and the occasional margarita (after hours of course)
- Keep guests happy, even when their requests include, "Can you make the ocean less salty?"
- Balance budgets while acting like you totally expected that last-minute million-dollar maintenance request
- Ensure the cupboards are fully stocked because you know what happens if the Tiki Hut runs out of beer
- Handle complaints with a smile, whether it's about the weather (we'll get right on that) or the bride who wants you to make all the people on the public beach disappear
- Guide the sales team to reach beyond their goals by booking events that stretch their imaginations to include selling to a group of magicians that just may make the hot dog vendor disappear
- Work closely with the kitchen and bar teams to make sure no guest leaves without having at least one life-changing meal and a drink that makes them consider extending their vacation indefinitely
- Occasionally dress up for themed parties-because nothing says "leadership" like a GM in a toga and sandals
- A degree in Hospitality, Business, or just really good people skills
- At least 5 years of experience running a hotel, resort, or managing a circus (same thing)
- Ability to solve problems quickly-whether it's a power outage, a party on the dunes, or an uninvited creature in the pool
- Fluent in guest speak, employee morale boosting, and emergency cocktail-mixing (again, after hours)
- The patience of a saint, the charisma of a talk show host, and the energy of a relentless mosquito
- A full schedule, free sunburns, and unlimited beach views
- The chance to be the hero when you upgrade someone to an ocean view room
- Discounts on food, drinks, hotel accommodations, and most importantly, stories for a lifetime
- The joy of running a hotel where "vacation mode" is a way of life
- Medical, Dental, Vision, and Supplemental Plans
- Paid Time Off and Paid Holidays
- 401(k) Retirement Plan with Company Match
- Long-Term & Short-Term Disability Insurance
- Life, AD&D, and Supplemental Insurances
- Employee Assistance Program
- Resort Accommodation Discounts
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.
