Global Operations Manager

EOS IT Solutions is a Global Technology and Logistics company. We provide collaboration and business IT support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

The Global Operations Manager is responsible for overseeing and optimizing the daily operations of our global warehouse and supply chain network. This role will ensure the efficient movement of prototypes, streamlined logistics, and a focus on safety in all warehouse activities. The Manager will lead a team in charge of maintaining the flow of products, ensuring timely deliveries, implementing best practices, and driving operational excellence within. This position requires a strong leader with a strategic mindset and deep expertise in warehouse management, logistics, and safety protocols across multiple regions.

This role is an excellent opportunity for an experienced Global Operations Manager to make a direct impact on our global warehouse and supply chain operations. If you have a passion for logistics, safety, and team leadership, we invite you to apply.

KEY RESPONSIBILITIES:

1. Team Management & Leadership

• Lead and manage a diverse, cross-functional team, including warehouse associates, logistics coordinators, and safety officers, across multiple global locations.
• Foster a positive and productive team culture focused on collaboration, accountability, and continuous improvement.
• Develop and implement training programs to ensure team members are well-equipped with the skills and knowledge needed to perform efficiently and safely.
• Conduct performance evaluations, provide feedback, and facilitate career development for all direct reports.

2. Supply Chain & Logistics Management

• Oversee the entire supply chain operation from receiving to distribution, ensuring prototypes are stored, processed, and shipped efficiently.
• Develop and implement strategies to streamline warehouse workflows and reduce operational costs while maintaining high service levels.
• Manage relationships with third-party logistics providers, vendors, and suppliers to ensure timely delivery of goods.
• Monitor inventory levels with monthly cycle counts to ensure accuracy and compliance of prototypes.

3. Safety & Compliance

• Champion and enforce all workplace safety protocols, ensuring the warehouse environment complies with local, regional, and global safety regulations.
• Conduct regular safety audits, identify potential hazards, and implement corrective actions.
• Ensure the team adheres to all relevant industry standards, to minimize risks and improve safety culture.

4. Operational Excellence & Process Improvement

• Analyze operational performance and identify opportunities to improve efficiency, reduce lead times, and optimize resource allocation.
• Implement data-driven decision-making and lean management principles to improve workflow and reduce waste.
• Set, monitor, and achieve key performance indicators (KPIs) related to warehouse productivity, accuracy, safety, and cost control.
• Ensure the effective use of warehouse management software (WMS) and other technology tools to improve accuracy and productivity.

5. Global Coordination & Communication

• Lead regular meetings to discuss operational performance, address challenges, and share best practices across global teams.
• Provide regular updates to senior management on key operational metrics, issues, and initiatives.

6. Budget & Cost Management

• Manage the budget for the warehouse and supply chain operations, ensuring cost-efficiency without sacrificing quality or service.
• Track and report on financial performance, and identify areas for cost-saving opportunities within logistics and warehouse management.

7. Continuous Improvement

• Drive a culture of continuous improvement through the adoption of best practices and innovative solutions in supply chain management and warehouse operations.
• Keep abreast of industry trends, emerging technologies, and new practices to maintain competitive advantage and operational effectiveness.

ESSENTIAL CRITERIA:

• 7 years of experience in operations management, logistics, or supply chain management, with at least 3 years in a leadership role.
• In-depth knowledge of logistics, inventory management, and warehouse management systems (WMS).
• Strong understanding of safety regulations, OSHA standards, and risk management in a warehouse environment.
• Exceptional leadership, communication, and team-building skills.
• Ability to analyze data and make informed decisions that drive operational success.
• Proficiency with Microsoft Office Suite and enterprise software for logistics.
• Willingness to travel as needed for site visits and global coordination.
• Strong analytical and problem-solving skills.
• Ability to thrive in fast-paced, dynamic environments.
• Proactive and results-oriented.
• Ability to balance global strategy with local operational needs.

DESIRED CRITERIA:

• Lean Six Sigma certification or experience with process improvement methodologies.
• Experience in managing budgets and financial forecasting for operational departments.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) location, responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.