What are the responsibilities and job description for the Inside Sales Associate position at EOS?
Job Description
Job Description
WHO WE ARE :
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU'LL DO :
- Client Engagement : Proactively initiate contact with potential clients through phone, email, and online channels to uncover sales opportunities and establish meaningful connections.
- Sales Support : Dedicate attention to accounts, offering commercial support for customers, Account Managers, and Sales Directors. Assist in Salesforce management and collaborate on sales forecasting with Sales Managers.
- Product Expertise : Cultivate a deep understanding of our AV products and services. Communicate product features, benefits, and technical specifications convincingly to prospective customers.
- Lead Qualification : Evaluate and qualify leads from various sources, assessing their level of interest and potential as viable sales opportunities.
- Sales Presentations : Conduct compelling virtual sales presentations and demonstrations, showcasing our AV solutions and addressing client inquiries with finesse.
- Closing Sales : Drive the closure of sales orders, working diligently to achieve sales targets. Follow up on leads and sales opportunities in a timely manner.
- CRM Mastery : Leverage Customer Relationship Management (CRM) software to uphold accurate records of customer interactions, manage leads, and monitor sales activities.
- Collaboration : Coordinate seamlessly with the external sales team and technical experts to ensure prompt resolution of customer needs and queries.
- Sales Reporting : Generate insightful sales reports, analyze sales data, and offer valuable insights to enhance sales strategies and conversion rates.
- Customer Satisfaction : Uphold a commitment to exceptional customer service by promptly and professionally addressing client inquiries and concerns.
WHAT YOU NEED TO SUCCEED :
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
Pay Range
65,000—$75,000 USD
Salary : $65,000 - $75,000
