What are the responsibilities and job description for the Specialist Systems Engineer position at EOS?
Job Description
Job Description
WHO WE ARE
EOS IT Solutions is a family run Global AV, IT Technology and Logistics company, providing Collaboration and Business Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true international provider and are proud to deliver our services through global simplicity with trusted transparency.
THE POSITION
Due to continued expansion to support our customers, we have an exciting opportunity for a Specialist Systems Engineer to join the EOS Team. You will be a technical oversight resource that will oversee a project from award to the final commissioning phases. You will be responsible for the identification of any specific needs or processes to ensure the successful delivery of the project, not limited to tooling, test documentation or resources. This position may also include the need to go onsite and assist with the commissioning of the system and troubleshooting.
LOCATION
This role will be based in the United States and can be remote, intermittent travel to client sites or EOS locations for installation support and training would be expected.
WHAT YOU WILL DO
- Technically support Project Managers, Field Implementation Teams and Sales, including assistance with product testing and commissioning support.
- Collaborate with other teams to modify, create new documentation or workflow to ensure project deployment and team success.
- Work with teams to provide guidance, skillset and mentorship as needed.
- Review and as necessary modify project Scope of Works (SOW) with the teams to ensure desired operation and customer satisfaction.
- Keep current with the technical aspects of the systems being installed through manufacturer training and partner relationships.
- Review and final approval of technical documents (Schematic flow diagrams, rack drawings, layout drawings and detailed technical info for IP systems) for handover to Project Management for deployment.
- Provide status and feedback of the technical aspects of the project to internal teams with the goal to improve project process and deployments to the highest EOS standards.
- Review and approve final as-build drawing sets for close out and completion of projects you are engaged on.
ESSENTIAL CRITERIA :
DESIRABLE :
Pay Range
100,000—$130,000 USD
Salary : $100,000 - $130,000
