What are the responsibilities and job description for the Warehouse Associate position at EOS?
OUR COMPANY:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU WILL DO:
As a Warehouse Associate you'll play a key role in ensuring smooth and efficient warehouse operations. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, team-driven environment. From processing equipment requests to maintaining inventory levels and handling outbound shipments, you'll support critical logistics that keep our client's IT infrastructure running seamlessly.
KEY RESPONSIBILITIES
- Fulfill equipment and materials requests accurately and on time.
- Provide email communication and support with clear, professional correspondence.
- Maintain accurate inventory levels and records using Excel and internal systems.
- Operate pallet jacks safely to move and organize goods.
- Handle outbound shipments including picking, packing, and labeling equipment.
- Coordinate with carriers to ensure timely pickups and deliveries.
- Receive and log incoming hardware shipments.
- Perform regular inventory audits and cycle counts.
- Assist with desk moves and onsite deployments as needed.
- Monitor and maintain task and SRT queues regularly.
- Support delivery of new hire equipment across the NORAM region.
- Manage e-waste processing and donation logistics.
- Ensure safe disposal of decommissioned equipment.
- Collaborate daily with regional inventory teams to maintain service alignment.
- Participate in any other duties or special projects assigned by the Site Lead or management.
ESSENTIAL CRITERIA
- Experience working in logistics, warehousing, shipping/receiving, or manufacturing (preferred but not required).
- Proficiency in Microsoft Office (especially Excel).
- Strong communication skills, both written and verbal.
- Excellent time management and prioritization skills.
- Detail-oriented with strong organizational abilities.
- Collaborative, team-focused mindset.
- Professionalism and a commitment to high-quality customer service.
DESIRABLE CRITERIA
- Familiarity with inventory management tools or asset tracking systems.
- Experience in a tech environment or with IT hardware.
- Previous experience supporting global logistics or regional coordination.
- Ability to lift and move equipment in a warehouse setting.
- Comfortable working independently and taking initiative on assigned tasks.
The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
