What are the responsibilities and job description for the Client Services Assistant position at EP Management, Inc.?
Are you ready to step out of your traditional 9-5 and tackle an exciting professional challenge? If so, EP Management has the perfect opportunity for you!
EP Management was founded with the mission to deliver top results for our clients across the nation. Our results are undeniable; we continue to outshine our competition and set new standards in the client services industry. As we embark on our newest endeavor with one of the top wireless programs in the country, we are seeking a driven entry level Client Services Assistant to join our team.
As an entry level client services Assistant, you will serve as a direct liaison between our renowned clients and their valued customer bases. Your primary objective in this role will be to ensure client and customer satisfaction through unmatched relationship building and outstanding professionalism. We are looking for an entry level Client Services Assistant who is excited to represent top household brands and lead our clients to success in the process. If this opportunity sounds like something you would excel at, we are eagerly awaiting your application!
Duties & Responsibilities of the Entry Level Client Services Assistant:
- Serve as a direct liaison between clients and customers by conducting captivating product presentations and demonstrations
- Adhere to both company and client compliance requirements and represent the brand with professionalism at all times
- Conduct market research to understand customer needs, optimize company sales, and stay ahead of competition
- Present sales metrics and customer feedback directly to clients and Senior Management to identify areas of opportunity and ensure client success
- Clearly explain product features and benefits to customers, ensuring their personalized needs are understood
Skills & Qualifications of the Entry Level Client Services Assistant:
- 0-3 years of experience in Client Services, Customer Support, Sales, or a related field is highly desirable
- Minimum of an Associate’s degree is preferred but not required
- Leadership or Management experience is a PLUS; this is an entry level role and full training is provided
- Strong time management and organizational skills
- Exceptional written and verbal communication
- Comfortable meeting directly with clients and customers
Perks of Joining EP Management as an Entry Level Client Services Assistant:
- Competitive pay and performance bonuses
- In-house, personalized training from Senior Client Services team members
- Opportunity to advance from an entry level role
- Company sponsored travel for conferences and networking events
- Team-building retreats and activities
Job Type: Full-time
Pay: $48,000.00 - $53,274.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Professional development assistance
Compensation Package:
- Bonus opportunities
- Performance bonus
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Encinitas, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $53,274
