Director, Account Management

You are strategic, resilient, and engaging with people. You are a natural self-starter and an inspiring leader, and you have a passion for solving complex problems. You bring a consultative mindset and an understanding of the technology driving today’s business world. If this sounds like you, this could be the perfect opportunity to join EPAM in Account Management to work with enterprise clients selling EPAM integrated product engineering, design, and consulting services.

Our ideal candidate will act as a portfolio owner for Clients, partnering with other EPAM Account Managers, Functional Experts, Delivery Managers and Delivery Teams to help customers achieve their goals. Account Management is involved in creating and overseeing account strategies, architecting engagement approaches, building successful relationships, and driving business results. Scroll down to learn more about the position’s responsibilities and requirements.

Req.#763292920

Responsibilities

• Act as the Client Partner with clients, internal teams, and BU Heads / Sales Leads owning large complex accounts or portfolio of medium-sized accounts
• Align with EPAM Account Managers and Account Management Senior Leadership to co-develop / support account plans and strategies for delivery, growth, and client satisfaction
• Serve as the engagement owner and work directly with client business and/or IT teams to position the engagement and EPAM for success
• Understand the intersection between technology, customers
• Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
• Stay abreast of current and emerging trends, unique opportunities, and challenges of the space/markets and geographies in which the clients operate, and how it affects client's business and initiatives
• Develop and oversee delivery approaches and work closely with project/program management to ensure successful delivery through an integrated delivery model
• Responsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phase
• Serve as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategies
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolio
• Develop effective relationships with key internal executives, BU heads, Solution SMEs, and Sales and Delivery Leaders
• Deliver on EPAM’s growth and performance objectives
• Drive account revenue within the client/account portfolio as well as accelerate opportunities to influence and sell end-to-end EPAM services
• Align with EPAM BU’s goals and objectives, and support company financial goals by achieving revenue and profit targets
• Support sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFPs, create proposals and presentations, establish relationships with clients and prospective clients, and help to close/sign new deals
  
  
  

Requirements

• 5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutions and 5 years of experience with P&L, Sales and Account Management roles
• Exceptional leadership/management skills and superb verbal and written communication skills, with seasoned presentation skills, executive presence, and interpersonal skills
• Ability to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the team
• Track record of leading teams and contributing to cross-functional teams
• Strong problem solving and creative thinking abilities with attentiveness to details and execution
• Broad knowledge of technology, business models, and trends across a wide spectrum of technical solution offerings for enterprises
• Strong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product development
• Experience in managing and monitoring performance metrics across accounts and account portfolios
• Effectively manages up and down
• Strong negotiation skills
• Bachelor’s degree or higher
  
  
  

We offer

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance
• Employee Stock Purchase Program
  
  
  

In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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This Remote Position Cannot be Performed in New York City.


It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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