What are the responsibilities and job description for the Sales Coordinator position at EPGS?
Job summary:
We are seeking a highly organized, self-motivated, and detail-oriented Executive Sales Coordinator to join our dynamic team at Evolution Parking & Guest Services. The ideal candidate will play a key role in supporting our development team and ensuring smooth and efficient operations within our sales processes. The right candidate will have a keen eye for detail, a willingness to learn, and a strong interest in the hospitality industry. This role requires someone who is adaptable, proactive, and eager to contribute to our continued growth and success.
Key Responsibilities:
- Sales Support & Contracting: Assist the sales team with daily administrative tasks such as managing schedules, preparing sales materials, maintaining customer databases, and populating proposal terms into contract templates.
- Client Communication: Serve as a point of contact for clients, providing excellent customer service through phone, email, and in-person interactions. Ensure clients' needs are met in a timely and professional manner.
- Lead Tracking and Follow-Up: Track and update sales leads, opportunities, and client communications in our CRM system. Assist with follow-ups to ensure no lead goes unattended.
- Data Management: Ensure accurate and up-to-date records of client interactions, sales activities, and project statuses. Maintain organized documentation and reports for sales meetings.
- Sales Order Coordination: Assist with order processing, from initial inquiry through to delivery, ensuring all client requirements are met and deadlines are adhered to.
- Market Research: Support the sales team with research on potential clients, competitors, and industry trends, specifically within the hospitality sector.
- Sales Reporting: Prepare and generate sales reports, forecasts, and presentations for the sales team and management as needed.
- Event and Conference Coordination: Assist in coordinating sales events, trade shows, or client meetings, ensuring all logistics are managed efficiently.
Qualifications:
- Education: Bachelors degree in business, Marketing, or a related field preferred, or equivalent experience preferred.
- Experience: At least 1-2 years of experience in a sales support or administrative role, preferably within the hospitality or labor services industries.
Skills:
- Highly organized with the ability to manage multiple tasks and deadlines.
- Strong verbal and written communication skills.
- Self-motivated, with a strong desire to learn and grow professionally.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems.
- Ability to work both independently and as part of a team.
- Experience with client relationship management and maintaining a high level of customer satisfaction.
Personal Attributes:
- Proactive and takes initiative.
- Strong attention to detail.
- Flexible and adaptable to changing priorities.
- Positive attitude with a passion for providing exceptional service.
Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
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