Leasing Consultant

Position Summary

At Epic Asset Management, we pride ourselves on fostering vibrant communities through exceptional customer service, innovative marketing, and a commitment to excellence. We are seeking a dynamic Leasing Consultant to join our team and help shape memorable experiences for our residents. This role serves as the primary point of contact for prospective residents delivering exceptional customer service to drive leasing success. Responsible for showing available units, guiding applicants through the leasing process, and ensuring a seamless transition from inquiry to move-in.

Key Responsibilities

Leasing & Customer Experience

• Serve as the first point of contact for prospective residents by providing engaging property tours and highlighting community features and benefits.
• Conduct virtual and in-person tours while maintaining a professional and welcoming demeanor.
• Ensure a seamless move-in experience, preparing all necessary documents, and confirm apartments are in pristine, move-in-ready condition.
• Respond promptly and professionally to resident concerns, striving for solutions that enhance resident satisfaction.
• Drive leasing goals by maintaining a high lease-to-tour conversion ratio and implementing creative marketing strategies.

Marketing & Community Engagement

• Utilize online platforms, including social media and property websites, to market available units effectively.
• Stay informed on market trends and competitor activities to develop innovative marketing approaches.
• Organize and participate in community events to foster resident engagement and satisfaction.
• Promote the property through diverse advertising channels and community outreach programs.

Administrative Excellence

• Accurately complete and process all leasing documents, ensuring compliance with company policies and applicable regulations.
• Manage resident and prospect information using property management software (Yardi, OneSite, or similar).
• Perform daily inspections of community spaces, ensuring they meet company standards for cleanliness and appeal.
• Organize and maintain up-to-date resident files and office records.

Qualifications & Skills

• Prior experience in leasing, property management, or sales is preferred but not required.
• Proficiency in Microsoft 365 and familiarity with property management software is a plus (e.g., Yardi, OneSite, or similar).
• Exceptional communication and interpersonal skills with the ability to build trust and rapport with diverse populations.
• Strong organizational and time-management abilities, with a keen eye for detail.
• A valid driver's license and reliable transportation are required for community tours and outreach activities.

Physical Requirements

• This role requires regular mobility, including standing, walking, and occasional bending or lifting of up to 25 pounds.
• Team members must adhere to safety protocols and maintain a professional appearance at all times.

Why Join Epic Asset Management?

• Heritage of Excellence: Since 1962, Epic has been committed to providing workforce housing in the Puget Sound Market.
• Growth Opportunities: Ongoing professional development and training opportunities to advance your career.
• Competitive Benefits: Competitive salary with performance-based bonuses, generous housing discounts, and a comprehensive benefits package, including medical, dental, and vision coverage, PTO, and 401(k).
• Inclusive Culture: A vibrant and supportive company culture focused on collaboration, innovation, and growth.

What Sets Us Apart

At Epic Asset Management, we believe in investing in our people. Whether you're just starting your career or looking to grow, we're here to support your journey. Join us in creating extraordinary living experiences for our residents.

Epic Asset Management is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you're ready to make a difference in the property management industry, join our team and grow with us!

Apply today and become part of the Epic team!