Operations Director

Position Overview: We are seeking a driven and detail-oriented Operations Director to lead our department managers. Senior management will routinely provide tasks, guidance, and responsibilities to the Operations Director. It will be the candidate's role to ensure these directives are standardized and effectively rolled out across all functional departments. This critical role focuses on overseeing managers of each functional department, ensuring adherence to established processes, and fostering a culture of continuous improvement. The ideal candidate will be a strategic thinker with a disciplined approach to follow-up and follow-through, leveraging data to improve outcomes and reporting results to senior management.

Key Responsibilities:

• Leadership & Oversight:
• Take a hands-on approach to management by actively engaging with department managers to understand their challenges and provide practical support on a regular basis.
• Manage and mentor department managers, providing consistent guidance and holding them accountable for their teams’ performance.
• Be a steady and strategic force, ensuring the team remains focused on long-term goals and is not derailed by daily operational challenges.
• Establish and maintain a culture of teamwork, support, accomplishment and consistency for the mutual benefit of the entire organization.
• Process Adherence & Improvement:
• Ensure strict adherence to established processes and standard operating procedures (SOPs) across all functional departments
• Routinely meet to review and discuss performance, adherence to policies and procedures, and action items.
• Use process outcomes to identify areas for improvement and develop targeted training programs to address gaps.
• Implement processes and improvement measures as directed by senior management.
• Data-Driven Decision Making:
• Track and analyze key performance metrics to assess the effectiveness of departmental processes.
• Provide detailed reports to senior management, presenting results, trends, and actionable insights for further guidance.
• Continuous Improvement:
• Drive a culture of continuous improvement by identifying inefficiencies and implementing solutions that enhance operational efficiency across departments.
• Collaborate with cross-functional teams to streamline workflows and improve productivity.
• Communication & Reporting:
• Serve as the key liaison between department managers and senior management, ensuring transparent, timely communication and reporting.
• Deliver concise and data-driven updates regularly on operational outcomes, highlighting successes and addressing challenges proactively.

Qualifications:

• Proven experience in operations management or a similar leadership role.
• Strong understanding of departmental processes, systems, and data analysis.
• Exceptional organizational skills with a track record of follow-up and follow-through.
• Demonstrated ability to lead teams strategically while managing competing priorities.
• “Can-do” attitude with a drive to find solutions to challenges.
• Excellent communication and interpersonal skills.
• Experience in unattended retail and/or foodservice is a plus.

What We Offer:

• Frequent guidance and input from senior management on ways to improve processes and performance.
• The opportunity to be a driving force for change and improvement, shaping the future of our operations and making a tangible impact on the organization.
• Opportunities for professional development and growth within a fast growing organization.
• A collaborative and innovative work environment.

If you are a strategic leader passionate about driving operational excellence and building high-performing teams, we invite you to apply and become a key player in our organization’s success.

How to Apply: Submit your resume and a cover letter detailing your relevant experience and approach to process management. We look forward to reviewing your application!

About EPIC Breakrooms: At Epic Breakrooms we are dedicated to transforming workplace environments by providing high-quality breakroom solutions that enhance employee well-being and productivity. We specialize in creating fully stocked breakrooms, offering everything from fresh food to snacks and beverages ensuring that employees have a comfortable space to recharge. Epic Breakrooms focuses on delivering exceptional customer service and customized packages to suit the unique needs of businesses, fostering a positive workplace culture and improving employee satisfaction. To learn more about EPIC Breakrooms, check us out online at

Compensation Range: $65-80K/year DOE, Performance Based Bonus Opportunity

Work Arrangement: M-F, 8:00-5:00 in office.

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $65,000 - $80,000