Professional Development Manager

EPIC – Every Person Influences Children

Professional Development Manager

Buffalo, Erie County

About EPIC – Every Person Influences Children:

EPIC (www.epicforchildren.org) is a non-profit agency that provides parenting, youth services, family engagement and professional development to families, schools, health care providers and communities. EPIC’s vision is a world where every child has a strong start and a promising future. EPIC’s mission is to strengthen families and build community to raise children who make a positive impact in the world.

EPIC offers competitive wages and benefits, health insurance contribution, a hybrid work environment, 80 PTO hours and 64 PSL hours, and 11 paid holidays, in addition to a caring and family-like atmosphere. If you want to be a part of a hard-working team that values relationships and connectivity as well as make a positive impact on our community, EPIC might be a good fit for you.

About the available position:

EPIC - Every Person Influences Children is seeking a full-time (40 hours) Professional Development Manager for their Buffalo headquarters. This human services position is responsible for responsible for developing and maintaining EPICs professional development and specialized training offerings both internally and externally. This will include supporting and advancing EPIC’s Assessment & Planning in Education and Family Engagement Consultation models. The PD Manager will ensure the learning objectives required by contracted governmental, educational and private funders are completed by EPIC staff and program participants. The PD Manager will be responsible for the recruitment and hiring of EPIC Facilitators, coordinating 3rd party or internal training, assigning sessions and evaluating performance.

EPIC is looking for candidates who have:

• Analyze program and training outcomes and be responsible for making informed decisions about curriculum updates or adjustments.
• Manage, oversee, and implement internal and external professional development and program trainings.
• Develop and update internal and external professional development implementation plans, procedures, and policies.
• Recruit, hire, train, supervise, and manage facilitators.
• Create and manage master schedule for all internal professional development trainings.
• Implement and assist in revenue generation for Assessment & Planning in Education model.
• Design Family Engagement Consultation contracts and implement as needed.

Candidates are required to have:

• Bachelor’s degree in education or related field and a minimum of 5 (five) years’ relevant experience in a non-profit environment.
• Management experience.
• Training development and delivery experience.
• Experience working with educational institutions and families.
• Computer skills including proficiency in Microsoft Office (Word, Excel).
• Grant management experience preferred.
• Computer skills including proficiency in Microsoft Word and Excel.
• Database experience, Salesforce experience preferred (will train).

We seek applicants from all backgrounds to ensure we get the best, most creative talent on our team.

Position Specifics:

Job Type: Full-time, hourly, non-exempt

Schedule: Mainly weekdays, including evenings

Location: EPIC Headquarters, this position requires occasional and/or consistent travel, particularly to other WNY Counties– reliable transportation required. Potential infrequent travel to other areas of NY State and beyond, possibly by air.

Salary Range: $48,000-$55,000, paid hourly

Benefits: Medical/Dental Insurance contribution

Paid Sick Leave (PSL)

Paid Time Off (PTO)

11 holidays

Office closed between Christmas and New Year

403(b) retirement savings, (matching after 1 year)

Paid life insurance

Employee assistance program

Flexible spending account

Health savings account

Interested candidates can apply with your resume to HR@epicforchildren.org. EPIC is an Equal Opportunity Employer. No phone calls please!

FULL JOB DESCRIPTION

Job Title: Professional Development Manager

Staff Category: Full-Time Department: EPC200

Reports to: Chief Program Officer (CPO) Supervises:

Facilitators FLSA Classification: Non-Exempt

Effective Date: 01/13/2025

Position Summary:

The Professional Development (PD) Manager will be responsible for developing and maintaining EPIC's professional development and specialized training offerings both internally and externally. This will include supporting and advancing EPIC’s Assessment & Planning in Education and Family Engagement Consultation models. The PD Manager will ensure the learning objectives required by contracted governmental, educational and private funders are completed by EPIC staff and program participants. The PD Manager will be responsible for the recruitment and hiring of EPIC Facilitators, coordinating 3rd party or internal training, assigning sessions and evaluating performance.

Essential Functions:

• Analyze program and training outcomes and be responsible for making informed decisions about curriculum updates or adjustments.
• Manage, oversee, and implement internal and external professional development and program trainings.
• Develop and update internal and external professional development implementation plans, procedures, and policies.
• Recruit, hire, train, supervise, and manage facilitators.
• Create and manage master schedule for all internal professional development trainings.
• Implement and assist in revenue generation for Assessment & Planning in Education model.
• Design Family Engagement Consultation contracts and implement as needed.
• Understand, interpret, explain and apply regulations, laws and directives pertaining to family engagement and professional development programs, particularly from the NYS Education Department (NYSED).
• Manage and develop relationships with partners and collaborators as it relates to Professional Development including participation in community committees, area professional coalitions, build relationships with NYS Family Engagement Centers and Programs, other groups as appropriate.
• Establish and maintain effective working relationships with EPIC staff, especially, contracted agencies, educational entities, and other funders/customers.
• Evaluate professional development and assessment and recommend necessary revisions to improve efficiencies and outcomes for participants.
• Utilize Salesforce CRM, and/or other tools as necessary, for all program related record keeping and data entry. Registration, attendance, program management, evaluation, reporting, and dashboard development to provide metrics for outcome reporting to funders.
• Review and update process and procedures for data entry with Data Manager. Confirm data is entered in the allocated time according to program regulations.
• Coordinate and manage workshop scheduling, facilitator assignments, program training compliance, and outcome reports.
• Prepare and present clear and concise oral and written program reports for CPO to report to Board of Directors and Program Committee.
• Other Duties as assigned.

Knowledge, Skills and Abilities:

• Strong written and verbal communication skills.
• Strong attention to detail, organizational skills.
• Strong ability to multitask and meet deadlines.
• A reliable, responsible attitude with a compassionate approach.
• Clearly and concisely maintain the integrity of all program models EPIC utilizes.
• Skilled in program content, instructional design, and evaluation of outcomes.
• Effectively build and maintain external and internal relationships and provide a high level of service.
• Ability to work within a team structure as well as independently.
• Competency working with diverse cultural and ethnic populations.
• Ability to interact with participants using a strengths-based approach.
• Demonstrated capability to conduct oneself in a calm and professional demeanor when dealing with people and/or with difficult situations.
• Actively contributes to a positive work culture.
• Strong knowledge of school systems, educational practice, and policies.
• Experienced in engaging families.
• Quick learner; tactful and effective oral and written communication; exercise initiative and independent judgment; analyze situations carefully and adopt effective courses of action, particularly in a variety of settings.
• Be comfortable in a training setting and speaking in front of large audiences, as well as working with diverse population groups.
• Able to collaborate and develop trusting relationships with a diverse group of people, both internally and externally.
• Willingness to learn, embrace opportunities in change and develop professionally from personal experience and from others.

Education and Experience:

• Bachelor’s degree in education or related field and a minimum of 5 (five) years’ relevant experience in a non-profit environment.
• Management experience.
• Training development and delivery experience.
• Experience working with educational institutions and families.
• Computer skills including proficiency in Microsoft Office (Word, Excel).
• Database management, Salesforce experience preferred.
• Grant management experience preferred.

Physical Requirements/Working Conditions:

• This position requires occasional and/or consistent travel, particularly to other WNY Counties– reliable transportation required. Potential infrequent travel to other areas of NY State and beyond, possibly by air.
• The physical demands described represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time.
• The employee is required to regularly reach with arms and hands; use hands to handle. Hands and fingers frequently perform repetitive motion including typing/keying.
• Occasionally the employee will lift and/or move up to 50 pounds.
• This job requires close vision, peripheral vision, depth perception and the ability to adjust focus.
• Employee is required to regularly talk and hear.

Job Type: Full-time

Pay: $23.08 - $26.44 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What interested you about the Professional Development Manager position with EPIC?
• What are your skills and experience that qualify you as a candidate?
• Tell us about any specific experience you have with curriculum, such as being involved/responsible for reviewing, updating, presenting?
• Tell us about any specific experience you have recruiting and training trainers?
• While mostly ofice-based, this position requires occasional and/or consistent travel, particularly to other WNY Counties– reliable transportation required. Potential infrequent travel to other areas of NY State and beyond, possibly by air. Do you have this flexibility?

Education:

• Bachelor's (Preferred)

Ability to Commute:

• Buffalo, NY 14212 (Required)

Ability to Relocate:

• Buffalo, NY 14212: Relocate before starting work (Required)

Work Location: Hybrid remote in Buffalo, NY 14212

Salary : $23 - $26