Substance Abuse Residential Sales / Community Liaison

Job Summary:

We are seeking a dynamic and results-driven Substance Abuse Residential Sales / Community Liaison to build and maintain relationships with referral sources, increase brand awareness, and drive admissions to our residential treatment facility. This role requires a strong understanding of addiction treatment services, excellent networking skills, and the ability to engage with healthcare professionals, community organizations, and potential clients to promote our programs.

Key Responsibilities:

Business Development & Sales

1. Develop and implement a strategic outreach plan to generate referrals and increase admissions to the facility.
   
2. Identify and cultivate relationships with referral sources, including hospitals, behavioral health providers, community organizations, social workers, and criminal justice professionals.
   
3. Conduct presentations and educational sessions on addiction treatment services for potential referral partners and community stakeholders.
   
4. Track and analyze referral data to optimize outreach efforts and maximize growth.
   

Community Engagement

1. Act as the primary liaison between the treatment center and the community, establishing partnerships and strengthening existing relationships.
   
2. Attend networking events, conferences, and community meetings to increase brand awareness and referral opportunities.
   
3. Represent the facility at health fairs, workshops, and public forums to educate individuals and professionals on substance abuse treatment options.
   
4. Coordinate and host facility tours for referral sources and community partners.
   
5. Travel 75% in the state of VA
   
   

Admissions Support

1. Work closely with the admissions and clinical teams to ensure a seamless transition for new clients entering treatment.
   
2. Provide potential clients and their families with information about treatment programs, financing options, and the admissions process.
   
3. Follow up with referral sources to ensure continued engagement and client success post-treatment.
   

Compliance & Documentation

1. Maintain accurate records of outreach activities, referral sources, and business development efforts.
   
2. Ensure all outreach efforts align with ethical standards and regulatory requirements.
   
3. Collaborate with marketing and leadership teams to develop promotional materials and outreach strategies.
   

Qualifications:

1. Education: Bachelor’s degree in marketing, business, psychology, social work, or a related field preferred.
   
2. Experience: 2 years of experience in healthcare sales, community outreach, or business development within a behavioral health or substance abuse treatment setting.
   
3. Skills & Competencies:
   
   1. Strong knowledge of addiction treatment programs and the recovery process.
      
   2. Excellent networking, relationship-building, and communication skills.
      
   3. Ability to work independently while collaborating with a multidisciplinary team.
      
   4. Proven track record of meeting sales/admissions goals.
      
   5. Comfortable with public speaking and delivering presentations.
      
   6. Proficiency in CRM software and Microsoft Office Suite.
      
4. Other Requirements:
   
   1. Valid driver’s license and reliable transportation for travel within the community.
      
   2. Ability to work flexible hours, including occasional evenings or weekends for community events.
      

Benefits:

1. Competitive salary with bonus opportunities
   
2. Health, dental, and vision insurance
   
3. Paid time off and holidays
   
4. Professional development and training opportunities
   
5. Company car will be provided for travel

If you are passionate about helping individuals overcome addiction and have a strong background in sales and community outreach, we encourage you to apply and become a valuable part of our team.