What are the responsibilities and job description for the Director of Operations of Integrated Care position at EPIC Health System LLC?
Job Title: Director of Operations – Integrated, Specialty, and Diagnostic Care
Lead with Purpose, Drive Excellence at EPIC Health
At EPIC Health, we’re not just delivering care—we’re transforming it. We’re seeking a dynamic and results-oriented Director of Operations to oversee our integrated, specialty, and diagnostic services, including behavioral health, physical therapy, and laboratory operations. In this high-impact role, you’ll shape the future of patient care while driving innovation, efficiency, and excellence across multiple departments.
What You’ll Do
Operational Leadership
- Direct and manage day-to-day operations across specialty services, behavioral health, physical therapy, and diagnostic departments.
- Develop and execute strategies to improve efficiency, productivity, and quality across all service areas.
- Collaborate with leadership to establish and achieve operational goals, ensuring alignment with EPIC’s mission and values.
Performance Optimization
- Analyze data and performance metrics to identify trends, address inefficiencies, and drive continuous improvements.
- Foster a culture of innovation and excellence, encouraging team members to strive for operational and clinical success.
Compliance and Safety
- Ensure strict adherence to healthcare regulations and compliance standards.
- Maintain a safe, effective, and patient-centered environment for both staff and patients.
Financial Stewardship
- Oversee budgets, resource allocation, and forecasting to ensure financial sustainability.
- Monitor departmental performance to achieve key financial and operational benchmarks.
Team Development
- Partner with HR to recruit, train, and develop a motivated, high-performing operations team.
- Provide mentorship and leadership to inspire collaboration, accountability, and professional growth.
Stakeholder Engagement
- Build strong relationships with external partners, vendors, and stakeholders to enhance service delivery.
- Act as a liaison between departments to ensure seamless, patient-first operations.
What You Bring
Qualifications
- Education: Bachelor’s degree in Business Administration, Healthcare Management, or a related field; a Master’s degree is strongly preferred.
- Experience: Minimum of 7 years in operational management, with significant experience in healthcare or diagnostic services.
- Skills:
- Exceptional leadership abilities with a proven track record of building and inspiring teams.
- Advanced strategic planning, organizational, and problem-solving skills.
- Proficiency in data analysis and the use of performance metrics to drive decisions.
- Knowledge: Comprehensive understanding of healthcare regulations, compliance, and industry best practices.
Mindset
- A relentless commitment to high-quality, patient-centered care.
- Collaborative, adaptable, and results-driven with a focus on continuous improvement.
Why Join EPIC Health?
What We Offer
- Competitive Salary and Benefits: Recognizing your expertise and contributions.
- Supportive Work Environment: Join a collaborative team committed to innovation and professional growth.
- Impactful Work: Be part of a mission-driven organization making a real difference in patient care and outcomes.
Ready to Transform Healthcare Operations?
If you’re passionate about driving operational excellence and ready to lead with purpose, EPIC Health is ready for you.
Apply today and help us redefine patient care with relentless focus and innovation.
Visit www.epichs.org to learn more about us.
