Director of Operations

Job Title: Director of Operations – Healthcare

Lead with Purpose, Transform Patient Care at EPIC Health

At EPIC Health, we’re on a mission to revolutionize healthcare delivery with relentless focus, innovation, and compassion. As the Director of Operations, you’ll be a pivotal leader in driving efficiency, enhancing patient care, and fostering a culture of excellence across our healthcare network. If you’re a strategic thinker with a proven track record of operational leadership, we want you on our team.

What You’ll Do

Strategic Leadership

• Develop and execute strategic plans to optimize operational efficiency, quality of care, and patient satisfaction.
• Collaborate with senior leadership to align operational goals with EPIC Health’s mission and long-term vision.

Operational Oversight

• Oversee daily operations, including staffing, resource allocation, and workflow optimization.
• Ensure compliance with healthcare regulations, quality standards, and best practices.
• Identify and implement process improvements to enhance service delivery and patient outcomes.

Financial Management

• Develop and manage budgets, control expenses, and maximize revenue streams.
• Identify opportunities for cost savings and revenue enhancement while maintaining quality standards.

Quality and Performance Improvement

• Lead initiatives to monitor and improve the quality of healthcare services, patient outcomes, and safety measures.
• Implement performance metrics and benchmarking to drive continuous improvement.

Team Development

• Recruit, mentor, and inspire a high-performing team, fostering a culture of collaboration and growth.
• Provide leadership and guidance to staff, promoting professional development and engagement.

Stakeholder Collaboration

• Build strong relationships with physicians, clinical staff, administrators, and external partners.
• Collaborate across departments to ensure alignment and operational success.

Technology Integration

• Evaluate and implement technology solutions to streamline operations and enhance productivity.
• Stay informed on emerging trends and innovations in healthcare technology.

Risk Management

• Identify and mitigate operational risks, ensuring compliance with legal and regulatory standards.
• Develop and enforce policies and procedures to safeguard the organization’s reputation and assets.

What You Bring

Qualifications

• Bachelor’s degree in Healthcare Administration, Business Administration, or related field (Master’s degree preferred).
• Minimum of 5-7 years of experience in healthcare operations management, with progressive leadership roles.
• In-depth knowledge of healthcare regulations, compliance requirements, and industry standards.

Skills and Competencies

• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication, negotiation, and interpersonal skills.
• Proven success in leading teams and managing complex projects in a healthcare environment.
• Proficiency in healthcare management software, data analysis tools, and Microsoft Office Suite.

Preferred

• Certification in Healthcare Administration (e.g., Certified Healthcare Executive, Certified Medical Practice Executive).
• Experience managing multi-location healthcare facilities or large-scale operations.

Why Join EPIC Health?

What We Offer

• Competitive Salary and Benefits: Recognizing your leadership and expertise.
• Collaborative Culture: Work alongside a team of passionate professionals dedicated to transforming patient care.
• Growth Opportunities: Advance your career in a mission-driven organization committed to innovation and excellence.
• Impactful Work: Lead operations that directly enhance the lives of patients and their caregivers.

Ready to Lead Healthcare Excellence?

If you’re a driven leader ready to shape the future of healthcare, we want to hear from you.

Apply today to join EPIC Health and make a lasting impact in the communities we serve.

Visit www.epichs.org to learn more.