What are the responsibilities and job description for the Warehouse IT Systems Support Tech position at Epic HR, LLC - Ontario, CA?
!!APPLY TODAY START SAME WEEK!!
Essential Duties and Responsibilities:
· Resolve and log emails sent to IT support.
· Respond and resolve IT related issues over the phone.
· Setup, maintain, troubleshoot company mobile phones
· Desktop and laptop PCs
· Installation of operating system and user applications
· Routine maintenance
· Data recovery
· Troubleshoot hardware and software issues.
· Implement anti-virus software and use for virus and spyware removal as needed.
· Configure, maintain, and troubleshoot printers of all types including laser, thermal, and impact.
· Resolve any Microsoft imbedded OS configuration issues
· Resolve any mobile and wireless devices.
· Setup, configure, and troubleshoot network devices and infrastructure
· Process approved "I.T Request" forms which could include:
· Creating new user accounts for warehouse software Creating new domain/AD accounts
· Create and link shared folders.
· Relocating users and hardware within the facility
· Changing users access within warehouse software.
· Maintain a clean, neat, organized work area at all times.
· Updating equipment inventory and maintain assets
Minimal Requirements:
· Professional IT experience needed.
· Ability to work varied schedule including weekend and early morning shifts
· Ability to pay attention to detail, meet deadlines, and work within a team environment or independently.
· Be able to communicate and be able to interact with all levels of personnel.
· Must have excellent written and verbal communication skills
· Knowledge of Microsoft Applications
· Knowledge of warehouse operations is a plus
· Analytical and technical skills is a must
Work Environment:
· Ability to work in a distribution center environment with a variation of temperatures.
· Ability to safely work around/with heavy moving equipment (forklifts, pallet jacks, reach trucks, clamps, scissor lifts) in a high paced environment.
Schedule: 4 days/10 hours or 5 days/8 hours
Salary : $19