What are the responsibilities and job description for the Private Client Relationship Manager position at EPIC Insurance Brokers & Consultants?
Position Overview :
The Relationship Manager in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing professional advice and demonstrating advocacy for the client at all times. The Relationship Manager works independently and must be an excellent problem solver. This is a full-time exempt position.
Responsibilities :
- Become a trusted advisor and provide exemplary service in all aspects to our Private Clients.
- Work as a team with other Private Client Relationship Managers and Account Managers, Private Client Associates, Private Client Advisors and EPIC Private Client leadership team.
- Actively participate in thought leadership as EPIC grows and optimizes the private client practice
- Provide mentorship and leadership to Private Client Associates
- Develop cooperative and professional relationships with our carriers.
- Manage renewal activity from start to close.
- Deliver complete and accurate renewal reviews according to agency guidelines.
- Look for sales opportunities by account rounding and selling additional coverage.
- Assume ownership of customer concerns and feedback until completion.
- Remarket accounts according to agency guidelines or at the request of the producer or insured.
- Assist Private Client Advisors in initial discussions with prospective clients and the onboarding of new clients when needed.
- Take on additional responsibilities. Manage projects as directed by EPIC Private Client Leadership.
- Comply with all internal procedures and practices while demonstrating the ability to meet performance and quality standards.
Education and Experience :
Skills and Abilities :
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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