Information Technology Supervisor

Essential Duties and Responsibilities:

• Install, configure, and maintain Windows based workstations, handheld devices, and servers.
• Provide support to Autonomous Guided Vehicles (AGV).
• Configure and monitor network infrastructure, equipment, devices.
• Setup and maintain user accounts within an enterprise environment.
• Setup and implement RF and wireless devices.
• Setup and troubleshoot various printer technologies.
• Setup and maintain phones, both desk and cell.
• Perform and/or oversee software installation, and upgrades.
• Maintain site licenses for departments and facility.
• Troubleshoot networks, systems, and applications issues to identify and any issues that may interrupt operations.
• Develop various training material, SOPs, Run Books and instructional sheets for IT related items.
• Communicate with operations and leadership any issues that arise, provide solutions, and implement preventive measures.
• Establish and perform maintenance programs following company and manufacturer standards.
• Maintain confidentiality with regard to the information being processed, stored, or accessed by the network.
• Document network problems and resolutions for future reference.
• Other duties as assigned.
• Travel may be required.