IT Technician

Epic Piping has an exciting opportunity available for an IT Technician to be an integral part of our team. Epic takes pride in our quality of work and has a goal of building our workforce with the most talented employees. You’ll have an opportunity to work on a wide range of projects on a national and global scale. We can meet you at any skill level, whether you are just starting your career or have years of experience under your belt.

 WHAT YOU’LL DO:    

• Oversee the daily performance of computer system
• Answer user inquiries regarding computer software or hardware operation to resolve problems.    
• Enter commands and observe system functioning to verify correct operations and detect errors.    
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.    
• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.    
• Read technical manuals, confer with users, conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.    
• Refer major hardware or software problems or defective products to vendors or technicians for service.    
• Develop training materials and procedures, or train users in the proper use of hardware or software.    
• Confer with staff, users, and management to establish requirements for new systems or modifications.    
• Prepare evaluations of software or hardware and recommend improvements or upgrades.    
• Read trade magazines and technical manuals or attend conferences and seminars to maintain knowledge of hardware and software.    
• Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.    
• Inspect equipment and read order sheets to prepare for delivery to users.
• Modify and customize commercial programs for internal needs.    
• Conduct office automation feasibility studies, including workflow analysis, space design, or cost comparison analysis.    

Competency Statements:

• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.   
• Conceptual Thinking - Ability to think in terms of abstract ideas.    
• Conflict Resolution - Ability to deal with others in an antagonistic situation. 
• Consensus Building - Ability to bring about group solidarity to achieve a goal. 
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. 
• Safety Awareness - Ability to identify and correct conditions that affect employee safety. 
• Communication, Oral - Ability to communicate effectively with others using the spoken word. 
• Communication, Written - Ability to communicate in writing clearly and concisely.  
• Accountability - Ability to accept responsibility and account for his/her actions.  
• Detail Oriented - Ability to pay attention to the minute details of a project or task.    

WHAT YOU’LL NEED:

• Education: High School Graduate or General Education Degree (GED): Required, Associate’s Degree (two-year college or technical school): Preferred 
• Experience:3 plus years of experience
• Computer Skills: Network Administration, hardware, and software installation and administration
• Certifications & Licenses: None specifically required

WHAT WE OFFER:

• Industry-leading training and development programs
• Competitive insurance and benefit options
• Company-paid life insurance and long-term disability insurance
• Paid vacation and holiday time
• Traditional and Roth 401(k) plans available (50% company match up to 6% contributed by the employee)
• Career growth opportunities through hands-on training and mentorships
• Work alongside industry leaders and mentors
• Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
• Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
• Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
• A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.

WHO WE ARE:

Epic Piping is one of the largest privately owned and the fastest-growing pipe fabrication firms in the world. With over three decades of experience and backgrounds extending from engineering to welding, Epic Piping provides unmatched experience servicing the chemical, power, refining, offshore, and oil & gas industries.

As an equal opportunity employer, Epic Piping is committed to the development of its employees and strives to promote an environment that fosters personal training and development.

At Epic Piping, we believe that investing in our employees is essential to our success. That's why we're looking for motivated individuals who are willing to invest in themselves and their future. As a member of our team, you will have access to:

• Training and development programs to help you build the skills and knowledge you need to excel in your role and advance your career.
• Coaching from experienced leaders who are dedicated to helping you grow and reach your full potential.
• Opportunities to take on new challenges and responsibilities that will stretch your abilities and expand your horizons.
• A supportive and collaborative work environment where you are encouraged to share your ideas and contribute to our shared goals.

 If you're someone who is committed to continuous learning and personal growth, we'd love to hear from you. Apply now to join our team and invest in your future with us!