What are the responsibilities and job description for the Healthcare Administrative Support Specialist position at Epic Placements?
Role Overview
This Healthcare Administrative Support Specialist position requires excellent organizational skills and attention to detail. The successful candidate will be responsible for handling patient inquiries, processing payments, and updating patient records. Proficiency in Epic EMR is essential.
Main Responsibilities
- Provide exceptional customer service by answering phone inquiries and resolving issues promptly
- Process patient payments and manage cash drawers
- Verify patient demographics and billing information to ensure accurate claims processing
- Collaborate with the nursing team to coordinate bed assignments, transfers, and discharges
- Call insurance companies to obtain treatment authorizations and benefits information
- Maintain accurate and up-to-date patient records
Requirements
6 months of patient registration experience using Epic EMR
Key Competencies
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize workload efficiently
- High level of accuracy and attention to detail
- Strong problem-solving and analytical skills
