What are the responsibilities and job description for the Assistant General Manager position at Epice - Birmingham?
Epice Birmingham is looking for a passionate assistant general manager to help lead the team. Our opening is coming in a few short weeks.
See job description below.
Responsibilities:
See job description below.
Responsibilities:
- Ensure day-to-day business operations run smoothly
- Assist with training, recruiting, HR and administrative duties; assist and financials / statement preparation; and assist the GM with customer service inquiries
- Organize, run and supervise smooth and efficient daily opening and closing shifts, ensuring an exceptional guest and employee experience
- Provide guidance and leadership to hourly and management teams while getting to know the team as individuals and leading with empathy.
- Respond immediately and effectively to guest and employee needs and feedback
- Assist GM in managing costs, driving sales and growing the business in support of financial goals
- Inventory and costing on food and beverage. Previous experience here is a plus.
- Model and promote teamwork across all teams.
- Absorb and implement coaching received from GM and hospitality group management.
- Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees, and respond with patience and courtesy
- Work a variety of days and shifts (including weekends and some holidays)
- Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
- 5 years of restaurant management experience
- 2 years of AGM experience in a full-service restaurant
- Skilled in leading and developing teams
- BONUS: Experienced with inventory, payroll, POS, G-suite systems, Canva designs.
