What are the responsibilities and job description for the Business Analyst, Sr position at Epicor?
As a Senior Business Analyst on Epicor's Quick Ship team, you will play a key role in gathering requirements, defining features, and ensuring the successful development and deployment of shipping and logistics solutions. You will work closely with product managers, developers, and internal stakeholders while acting as the voice of the customer to deliver exceptional user experiences. Your expertise will drive product enhancements, support case resolutions, and the successful rollout of new releases.
What you will be doing :
- Collaborating with internal stakeholders, product managers, and developers to gather and document product requirements.
- Writing user stories, business and customer requirements, including scope, priorities, and acceptance criteria.
- Acting as the voice of the customer and the user to the development team, ensuring product features align with user needs.
- Becoming a subject matter expert on the product, taking ownership of features and cases within your area.
- Working with the Product Management team to roll out releases and new product features.
- Managing and handling multiple project streams in parallel, ensuring smooth execution.
- Conducting demos and sprint reviews for stakeholders and user groups.
- Reviewing and maintaining documentation for delivered projects to ensure clarity and consistency.
- Acting as a Scrum Master for the team, facilitating agile processes and best practices.
- Answering development team questions about features and requirements, collaborating with product management as needed.
- Identifying and analyzing new scope requirements based on demonstrations and stakeholder feedback.
- Performing impact analysis of scope changes and negotiating priorities with Product Management.
What you will likely bring :
What could set you apart :
LI-MB2 #LI-HYBRID
About Epicor
At Epicor, we're truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We're Proactive, Proud, Partners .
Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness : Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility : Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development : Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Education Support : Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.
Inclusive Workplace : Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance : Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility : Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you- that's who we're interested in. If you have interest in this or any role- but your experience doesn't match every qualification of the job description, that's okay- consider applying regardless.
We are an equal-opportunity employer.
Recruiter : Matthew Brady
