Part Time Barista

We are actively seeking passionate and creative individuals who love the smell of baked goods as much as we do. We prefer those with food service experience, specially in a café setting. We have a staff diverse in age, gender, race, language, and class; all are welcome here.

 We are looking for a teammate with about 15-20 hours of availability. Especially Sunday and Weekday afternoons.

Hard requirement of at least 9 months of Bar/Barista experience

Check out the below deets and if interested apply via this link. https://forms.gle/htQgHCXBtUsNw6PL7

Duties & Responsibilities

Provide friendly, consistent, and accurate customer service;

Prepare drinks for and create a positive atmosphere for our teammates and customers;

Display baked goods in cases;

Prepare pastries and churros for customers at point of service;

Prep chocolate for various uses;

Handle and diffuse customer or operational situations;

Maintain bar/kitchen equipment, wash dishware, and keep the kitchen clean;

Handle incoming customer calls and route them to the right team or teammate;

Clean your work area as well as bathrooms when needed;

Work with your Leads and Managers on cool new drink ideas and process improvement;

Work with the Operations Manager as needed to help keep teammates on track;

Handle elevated conversations with teammates that may include disciplinary topics;

Coach, train and mentor bar teammates when needed and coordinate training as needed for new teammates.

Qualifications

Required Qualifications:

High school diploma or equivalent;

At least 9 months of Barista experience.

Preferred Qualifications:

Experience with electronic cash registers, Microsoft operating systems, Microsoft Office software, and standard office equipment;

ServSafe Certified;

Fluent in Spanish a plus.

Skills & Abilities:

Customer Service Skills: Manage difficult or emotional customer situations; respond promptly to customer needs; solicit customer feedback to improve service; respond to requests for service and assistance; meet commitments;

Interpersonal Skills: Work with teammates to solve conflicts; maintain confidentiality; listen to others; emotional management skills; openness to others' ideas and a willingness to try new things; have an appreciation and respect for people of all races, genders, sexual orientation, socio-economic class, etc.;

Oral Communication: Ability to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions;

Problem Solving Skills: Identify and resolve problems in a timely manner; gather and analyze information; develop alternative solutions; use reason even when dealing with emotional topics;

Professionalism: Ability to approach others in a tactful manner; react well under pressure; treat others with respect and consideration; accept responsibility for own actions; follow through on commitments; and

Productivity: Complete work in a timely manner; and strive to increase productivity.

Working Conditions

Retail hours: Nights, weekends, early mornings and some holidays

Frequent need to lift at least fifty (50) pounds;

Ability to sit and stand for long periods of time;

Frequent need for oral, written and auditory communication;

Frequent mobility to move about the kitchen and chocolatería; and

Frequent repetitive hand and wrist motions.

What We Offer

Our employees have access to Advanced Reader’s Copies of upcoming books.

Our employees receive a discount on the books, food, and beverages they purchase.

We pay a living wage in congruence with Orange County’s standards.

Health care, dental, and vision benefits.

Many on our staff are poets, writers, directors, artists, teachers, and activists. You’re sure to find kindred spirits here.

The opportunity to meet many fascinating authors and writers as they tour through Chapel Hill.

Apply via this link

https://forms.gle/htQgHCXBtUsNw6PL7