What are the responsibilities and job description for the Associate Director of Client Technology, Managed Organizations (AA) position at EPIP?
Associate Director of Client Technology, Managed Organizations (AA)
Posted on March 30, 2020
You are mission driven and action oriented. You love to get involved, and work as part of a team to accomplish something great. Any job is your job if it helps the team succeed, and you thrive on variety. Today, you’re looking for a role where you can use those traits to make a real difference in the world by advancing the most important social issues facing humanity today.
Arabella Advisors seeks an entrepreneurial, socially engaged focused professional to help manage our client technology systems and processes in support of our clients’ innovative social sector projects. If you want the opportunity to work with a fast-growing and entrepreneurial team reshaping the charitable sector, then this job is for you. The Associate Director of Client Technology will support and innovate our technological systems and processes for Arabella’s Managed Nonprofit Organizations team. This role is on the small but mighty client technology team and manages relationships with key clients and internal stakeholders. The scope of work will support our staff who manage a diverse portfolio of projects focused on effecting national and global change.
Candidates are highly encouraged to research fiscal sponsorship prior to a first interview.
Responsibilities :
Relationship Management and Client Service (45%)
- Manage technology needs of our managed nonprofit organizations; assess and recommend strategic priorities and client service solutions.
- Build and maintain strong working relationships with technology stakeholders across the organization; ensure understanding of impact across all platforms and teams of system improvements.
- Collaboratively problem-solve user needs and respond in a timely manner to inquiries with solutions and resources.
- Identify trends in system user requests and create targeted resources.
- Develop and deliver trainings and supporting resources.
Systems Innovation, Development, & Maintenance (45%)
Technology Standards and Policies (10%)
To be successful in this role you’ll need :
Other Preferred Skills and Experience :
Our Core Competencies :
Arabella Advisors helps foundations, philanthropists and investors who are serious about impact achieve the greatest good with their resources. We work on issues ranging from the social and economic advancement of women and girls, and conservation of our climate and planet, to reducing poverty and inequity in the United States and around the world. Our staff members are mission-driven and action-oriented, and have a unique combination of experience in philanthropy, business, nonprofits, government, finance, law, and other fields. We combine creative, strategic thinking with knowledge and networks developed through decades of hands-on experience. The fastest-growing philanthropic advisory firm in the nation, Arabella is also a certified B Corporation.
About Arabella’s Managed Organizations Team
Arabella Advisors provides operations and management support to multiple nonprofit organizations, including the New Venture Fund, the Windward Fund, and the Hopewell Fund—all 501(c)(3) public charities—and the Sixteen Thirty Fund, a 501(c)(4). These managed organizations house new and innovative public interest projects and nonprofits, as well as coordinate collaborative initiatives between donors and administer grants programs. This type of structure is commonly referred to as fiscal sponsorship, and candidates are highly encouraged to research fiscal sponsorship prior to a first interview. The managed organizations provide support to a diverse range of projects, including many focused on conservation, global health and civic engagement.
Working with Us
We are committed to having a passion-driven, inclusive, transparent, collaborative, healthy, and fun culture. We invite you to visit our careers website to learn more.
To encourage work / life balance we offer flexible work options. Our office is an open space with cubicles and informal work areas. Our salaries are closer to the range of a nonprofit and our benefits are excellent. You’ll start with three weeks of vacation, 80 hours of personal time, and 20 hours of paid time to volunteer at an organization of your choice. In addition to seven federal holidays, you get to pick four more from a list of inclusive religious holidays and your birthday.
We have a competitive health package that includes medical, vision, dental, and prescription insurance. We also provide funds for professional development, a fitness benefit, and cover part of your personal cell phone plan.
How to apply
Submit a resume and a one-page cover online here : https : / / jobapply.page.link / nNEk . The cover letter should address why you’re excited to work at Arabella and why you’re qualified for this specific job.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please let us know.
While Arabella is open to individuals from various locations applying to join our team, please note that we generally are unable to pay for relocation expenses.
We will review applications as they are received and look forward to hearing from you.
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