What are the responsibilities and job description for the Electronic Records Analyst for AM 100 Law Firm position at Epiq Systems, Inc.?
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Job Description:
The ERM Analyst is responsible for providing established guidance on electronic records management best practices to lawyers and business professionals to ensure the effective management of electronic files in support of firm policies and information governance strategy, and for filing electronic content on behalf of DLA Piper lawyers and business professionals, as directed. This is a remote position but candidates must live within reasonable driving distance of a DLA Piper office. Regardless of candidate location the hours will be 8:00 am - 5:00 pm Central time.
Responsibilities:
- Interface with practice groups to promote electronic filing and IG best practices, including proactively reaching out to internal clients regarding leading practices for both email and document management system usage, and providing guidance with regard to the appropriate usage of other firm repositories.
- Work with partners and legal support professionals to file documents and emails, including the linking of Outlook folders to iManage.
- Provide guidance regarding electronic file management and organization, and when needed, work with the ERM Consultant to develop creative and innovative solutions to ensure compliance with firm policies.
- Work with IG Tech Analysts and/or DMS teams to coordinate the import of documents into iManage workspaces.
- Partner with IT Training to assist with on demand training or individual follow-up when needed.
- Escalate filing issues or non-compliance to the ERM Consultant and IG leadership.
- Assist in the filing and organization of departing/departed partner emails and documents.
- Track and report on relevant metrics to inform program progress or challenges.
- Identify electronic records management risks and actively collaborate with IG and records colleagues in developing action plans to mitigate identified risks. Likewise, provide recommendations to improve efficiency in the filing and retrieval of electronic files.
Qualifications & Requirements
- Proficiency in Microsoft Office suite, iManage, Exchange/Outlook and other firm applications
- 3 years of legal industry or records management experience
- High school diploma or equivalent
- End user support/training experience
- A familiarity with email filing tools, document management systems, and shared drives
Competencies:
- Customer service focused and action-oriented
- Strong interpersonal skills
- Flexible and agile, ability to reprioritize with changes in the business
- Ability to communicate effectively at all levels of the organization, from front line to executive
- Excellent spoken and written communication as well as active listening skills
- Ability to present IG/file organization concepts in a clear, concise fashion
- Strong attention to detail and analytical/critical thinking skills
- Strong initiative and a get-it-done attitude.
- Scheduled Hours: 8:00 am - 5:00 pm Central time, Monday - Friday
The Compensation range for this role is 21.00 to 27.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
