What are the responsibilities and job description for the Receptionist - Law Firm position at Epiq Systems, Inc.?
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Job Description:
Epiq is seeking an experienced front desk legal receptionist to provide a concierge style experience to visitors, guests and employees of our prestigious AmLaw 100 client.
RESPONSIBILITIES
- Work closely with the client's staff to assist with front office
- Answer incoming telephone calls and forward to the appropriate person
- Take accurate and complete messages for those who are unavailable
- Promptly greet and announce visitors in a friendly and business-like manner
- Maintain a neat and organized reception desk and front lobby area
- Order and stock supplies as needed
- Perform other administrative duties as requested
REQUIREMENTS
- High School Diploma or GED
- Minimum of 2 years work experience preferably as a front desk receptionist in a law firm or extensive front of house experience in a law firm or other professional office setting
- Previous experience in a client service field preferred
- Ability to multitask with attention to detail
- Ability to handle complaints with professionalism, patience, and diplomacy
- Working knowledge of MS Word, Excel and Outlook
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
- Ability to walk, bend, kneel, stand or sit for an extended period of time
- Scheduled Hours: 8:30 AM to 5:30 PM, Monday - Friday (In office / No remote work)
The Compensation range for this role is 18.19 to 25.34 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
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It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
