What are the responsibilities and job description for the Service Specialist position at Epiq Systems, Inc.?
It's fun to work at a company where people truly believe in what they are doing!
Job Description:
Job Summary:
A Service Specialist – Facilities provides various administrative support services to our clients which may include office moves, conference room setups, and miscellaneous facilities-related tasks.
Essential Job Responsibilities
- Performs office related duties including office moves, replicating appearance in new location; set up of new offices with supplies, ensuring all equipment is functional, and office is presentable; departures, removal of all files delivering them to appropriate personnel, packaging of personal items, and ensuring office is presentable for next occupant
- Sets up conference rooms, meeting special client requirements, including correct table set up, tables are clean, lighting / shading is functional, and room is presentable.
- Performs facilities related duties including picture hanging, small furniture set up, infrequent assembly of small furniture and other special needs as required
- The Office Services Clerk assists with day-to-day facilities functions, including moving single or multiple offices/work locations, file cabinets, and boxes. Assist with mail delivery, prepare for mail shipment, label or post outgoing mail, FedEx, UPS or other overnight delivery. Assists Office Administrator (OA) in providing overall support services necessary to assist the firm’s attorneys and support staff to function productively.
- In accordance with the Firm’s Client Service Initiatives, Office Services must display good judgment and effective interpersonal communications, and confidentiality and discretion are required consistently.
Qualifications & Requirements
- High School Diploma or GED
- 1 work experience in a customer services field
- Ability to multitask with attention to detail
- Strong organizational and problem-solving skills
- Strong customer service and interpersonal skills
- Ability to lift or move 40 lbs. or greater
- Ability to grasp, lift or carry items on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand or sit for an extended period of time
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
Salary : $35,200 - $44,600
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