Care Management - Service Coordinator

JOB SUMMARY : Service Coordinator is responsible for working cooperatively with individuals and their families to identify goals and locate the specific support services that enhance their well-being. The Service Coordinator functions as a core member of a collaborative care team that involves the patient's health care providers, insurance providers, natural supports, mental health care providers and other community support providers. The Service Coordinator is further responsible for assuring that there is adequate coordination, appropriate communication, and maximum cooperation between all sources of support and services for the individual.

Starting Pay Rate - $23.50 hourly

POSITION REPORTS TO : Service Coordination Supervisor.

ESSENTIAL JOB FUNCTIONS :

• Support and closely coordinate all care needs with the participant, his / her natural support, other waiver service providers and any medical professionals as needed.
• Facilitate team meetings to ensure communication with the team at least every 6 months.
• Facilitate any and all required and requested meetings between participant, natural supports, service providers, and any other designated individual.
• Document in-person and telephone encounters in the case note and complete all follow up activities. This includes encounters with the participant, waiver providers or other supports.
• Ensure each participant maintains the level of care necessary to be eligible for the waiver (UAS minimum score of 5).
• Facilitate referrals for indicated services (e.g., social services such as housing assistance, vocational rehabilitation, substance abuse treatment, day program, medical doctors).
• Complete any all required documentation pertaining to any service the individual is enrolled in and be able to meet all required timelines and timeframes in accordance with the program regulations.
• Ensure participants maintain active Medicaid at all times and assist with benefit management for any other benefits the person has.

Requirements

QUALIFICATIONS :

EDUCATION : Bachelor's degree in a Health and Human Service field preferred; Associate Degreed required.

EXPERIENCE :

PHYSICAL REQUIREMENTS : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

WORKING CONDITIONS : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The majority of essential job duties are performed indoors, in a normal office environment. Being located at the main entrance of the building may expose the employee to drafts and temperature fluctuations.

SUPERVISORY RELATIONSHIP : The work is performed within established guidelines and requires periodic supervision. The employee exercises some initiative and independent judgment to effectively perform the essential job duties of this position.

RESPONSIBILITY FOR OTHERS : The employee has no direct responsibility for others.

SAFETY RESPONSIBILITIES : Shall be fully acquainted with all safety policies and procedures of the Episcopal SeniorLife Communities. Takes an active role in all fire drills during the shift and / or emergencies for internal and external disasters as monitored by supervisor and incident manager. Must comply with facility in-service requirements.

Salary : $24