What are the responsibilities and job description for the FOH Supervisor position at Episcope Hospitality?
JOB DETAILS:
In the absence of the manager, the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
KEY RESPONSIBILITIES:
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training
- Support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties
- Make guests really happy by providing great guest service
- Resolve guest complaints/issues
- Lead team members to open, transition, and close shifts
- Manage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as needed
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shift
- Count cash drawers and follow proper daily cash handling procedures
QUALIFICATIONS/SKILLS:
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture
- Must be a strong team player
- Ability to train and coach others
EDUCATION AND/OR EXPERIENCE:
- Minimum of 2 years experience
COMPENSATION DETAILS:
Compensation: Hourly ($25.00)
Benefits & Perks: Health Insurance, Dental Insurance, Dining Discounts
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- Employee discount
- Paid training
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Arlington, VA 22202 (Required)
Work Location: In person
Salary : $25
