What are the responsibilities and job description for the Pharmaceutical Account Specialist position at EPM Scientific?
EPM Scientific seeks an experienced Digital Project Manager to join our team and drive the success of our digital solutions. As a Post-Sales Account Manager, you will be responsible for overseeing the execution of digital projects and deliverables, ensuring timely delivery and adherence to quality standards.
About the Role: In this role, you will build and maintain strong, long-term relationships with clients, understanding their needs and ensuring satisfaction. You will also identify opportunities for organic business growth within existing client accounts and develop strategies to capitalize on them.
Main Responsibilities:
- Client Onboarding: Develop and execute onboarding plans to ensure seamless integration with our digital solutions.
- Project Delivery: Oversee the execution of digital projects and deliverables, ensuring timely delivery and adherence to quality standards.
- Biz Dev Strategy: Develop and implement business development strategies to drive organic growth within existing client accounts.
- Client Communication: Serve as the primary point of contact for clients, providing regular updates and addressing any concerns or issues.
- Tech Support: Collaborate with internal teams to provide technical support and ensure seamless project execution.
Requirements:
- Experience: Proven experience in managing digital projects and deliverables, preferably within the pharmaceutical industry.
- Education: Bachelor's degree in a relevant field; advanced degree preferred.
- Skills: Excellent communication, organizational, and problem-solving skills. Ability to manage multiple projects simultaneously.
- Knowledge: Strong understanding of digital solutions and point-of-care technologies.
- Attributes: Client-focused, proactive, and results-driven.
