What are the responsibilities and job description for the 2nd Shift Calibration Opportunity position at Eppendorf?
Your challenges
- Responsible to perform calibration service as assigned at a Service Center to achieve group-based annual goals
- Achieve high levels of customer satisfaction. Must be a highly effective communicator from managing expectations through follow-up in a positive, customer centric, error free and professional manner.
- Responsible to ensure service is completed accurately and all system needs are addressed in a timely manner with the proper detail to ensure invoicing and quality management system requirements.
- Maintains required ISO Compliance (including all necessary training certificates) under the direction of the Management team and all the company’s policies, procedures, rules and regulations.
- Service components include, but are not limited to, the following:
- Assemble, clean, calibrate and repair liquid handling instrumentation through the attachment and/or installation of mechanical/electronic parts.
- Executes the determined service product- Follows any established customer protocols, tests instruments to ensure conformance to agreed specifications.
- Determines and completes necessary cleaning, replacement, adjustment or repair.
- Record calibration test measurements in computer database. Prints instrument performance test certificates as required.
- Exercises all safety precautions as required.
- 2nd Shift Hours: 2:00pm - 10:30pm
- High School or GED equivalent required, Associate’s degree (A.A.) or equivalent from a two-year college or technical school preferred.
- Minimum of 1-2 years’ relevant technical or customer experience (i.e, sales or service); or equivalent military training with at least 1-2 years’ relevant technical or customer experience.
- Compensation: $21-$23/hr.
- Bonus eligibility
- Competitive total rewards package including health, financial, and education benefits
- Contribute to improving the human living condition
- Direct impact on business
Salary : $21 - $23
