What are the responsibilities and job description for the Senior Project Manager (Survey) position at EPS Group?
Reports To: Director
Status: Full-time, Exempt
Primary Areas of Focus
- Business Development
- Strategy
- Project Team Development
- Workflow Management
- Business Administration
- Performance Management & Professional Development
Core Responsibilities
- Manage multiple project teams in all aspects of project management and planning to achieve project goals and objectives.
- Provide a big-picture perspective to project managers to attain project goals and strategic business objectives.
- Work with project managers and stakeholders to set project goals and objectives, identify necessary resources, estimate project budgets, set project scopes, and schedules, and create project plans.
- Set and continually manage project expectations while delegating and managing deliverables with project managers.
- Monitor, track, and control outcomes, facilitating project team meetings to ensure performance and progress and resolve issues or conflicts.
- Provide status reporting regarding project milestones, deliverables, dependencies, risks and issues, and communication across departments and leadership.
- Follow up with clients as needed to clarify project goals, ensure the design meets their needs and specifications, and represent the client in public meetings.
- Assess the project's overall success and team performance.
- Provide clear direction on tasks and expectations on deliverables and establish clear deadlines.
- Responsible for invoice management, including change orders and additional services.
- Own project financials, including billing, and budgets.
- Collaborate with the Director and Department Manager in developing short-range and long-range operating plans and policies addressing operations, human resources, financial performance, and business growth.
- Manage ongoing quality control and participate in quality issue resolution. Ensure projects are delivered to QA/QC standards.
- Assist in dispute, negotiation, arbitration, or litigation, as needed.
- Plan, prioritize, delegate, oversee tasks and resources, and track financial goals, utilization, and profitability metrics at area or region.
- Represent the company with executive-level clients, government, public officials, within the community, and professional organizations. Attend community events.
- Oversee specific technical survey components in their area of expertise. May include preparing advanced subdivision plats, condo maps, legal descriptions and exhibits, ALTA surveys, topographic surveys, and construction services.
- Build and train project teams to expand their capabilities by establishing best practices, policies, tools, methodologies, quality assurance and control, tools, and templates.
- Balance staffing and workload through collaboration with the PM.
- Advocate for learning, process improvement, and project management in the company.
- Collaborate with People Operations to develop onboarding processes and other essential training needs.
- Coach, mentor, motivate, and supervise project managers, including performance reviews.
- Provide on-site and/or remote leadership for the project team by building and motivating team members to meet project goals and adhere to their responsibilities and project milestones.
- Advocate and model “I am EPS” culture and instill firm, department and team culture and values.
- Responsible for completing personal timecards accurately and reviewing and approving associate timecards on time.
- May require attending project team and public meetings after hours.
- Communicate effectively (written and verbal) internally (interdepartmental and intradepartmental) and externally (inclusive of clients, sub-consultants, municipalities).
- Participate in the execution of strategic initiatives.
- Evaluate company practices and processes to provide input for continuous improvement.
- Be an ambassador for EPS at industry events and conferences. May require attending project team and public meetings after hours.
- Actively involved in developing future business and building relationships with existing clients.
- Perform other duties as assigned.
- Achieve a 60-70% Billable Utilization Rate. Non-billable activities include company & team meetings, professional development, community involvement, innovation time, culture & engagement activities, learning, and training.
Preferred Skills & Experience
- High School Diploma or GED required.
- May have Land Surveying Intern/In Training (LSI) certification or higher-level certification may be substituted, may or may not be a Professional Land Surveyor to have a focus in Field Services/Construction.
- CFEDS Highly Preferred
- Minimum of 15 years of experience in surveying. 5 years experience in project management, 5 years experience in leadership.
- Proficient knowledge of Microsoft Office.
- Professional knowledge of Microsoft Office, Civil 3D, and Bluebeam.
- Strong leadership, diplomatic and motivational skills, including leading up, across, and down the organization with various team sizes internally and externally.
- Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
- Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective.
- Advanced knowledge and understanding of construction documents and standards.
- Extensive understanding of project and program management principles, methods, and techniques.
- Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus, and achieve objectives.
- Demonstrate decisiveness in resolving business problems, making decisions, and identifying priorities.
- Interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross-functional environment.
- Valid driver's license and automobile insurance.
Required Licensure
- Registered Land Surveyor License required (PLS) to have a Boundary/Legal focus.
Physical Requirements
- Required to stand, walk, and sit.
- The position may require a visit to project sites occasionally.
- The position requires a normal range of hearing.
- The employee must be able to lift 40 lbs. occasionally.
- Requires prolonged sitting with 15% of the time spent bending and reaching.
- Must have manual dexterity sufficient to operate a computer keyboard and calculator.
- Noise levels are consistent with a standard office environment.
Perks & Benefits
- Health, life, 401(k), dental and vision insurance
- Short-term, long-term disability insurance and leave
- Paid holidays
- Paid Time Off
- Bereavement leave
- Discretionary bonuses, if applicable
EPS Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We offer a competitive salary and bonus program, a wide range of benefits including 401(k) with employer match, advancement potential, and the opportunity to become an integral part of a highly respected firm.