Director, Client Management

Overview

Increase your chances of an interview by reading the following overview of this role before making an application.

How You’ll Make an Impact

The Director, Client Management will be responsible for cultivating strong client partnerships, driving revenue growth, and delivering exceptional client experiences across Epsilon's data, tech, and media. Reporting to the Vice President, Client Lead, this role requires a strategic thinker with exceptional business acumen, strong leadership skills, and a passion for delivering innovative solutions that exceed client expectations.

As a Director, Client Management, you will play a pivotal role in building and maintaining strong relationships with clients, understanding their business objectives, challenges, and opportunities. You will lead and develop a high-performing team of Client Associates to deliver integrated solutions, negotiate contracts and pricing, and develop and manage client success plans. Your ability to drive revenue growth, deliver exceptional client experiences, and provide strategic guidance will be essential in contributing to Epsilon's overall success.

What You’ll Achieve

• Increased client revenue : Forge strategic partnerships that result in significant revenue growth across Epsilon data, tech, and media.
• Enhanced client satisfaction : Develop customized solutions that demonstrably solve client challenges and drive measurable results.
• Strong client relationships : Build long-term partnerships with key decision-makers across client organizations.
• High-performing team : Cultivate a collaborative and results-oriented team that consistently delivers exceptional client service.
• Leadership and development : Manage and coach a team of Client Associates, fostering their professional growth and development.
• Cross-functional alignment : Drive cross-functional collaboration to develop and deliver solutions that leverage data, technology, and media to achieve company goals.
• Company values : Champion and embody the company's vision and values in all interactions and initiatives.

Who You Are

Pay Range : $122,250 - $203,750

Actual compensation within the range will be dependent upon, but not limited to the individual’s skills, experience, qualifications, location, and application employment laws. The salary pay range is subject to change and may be modified at any time.

Additional Information

When You Join Us, We’ll Create Something EPIC Together

Epsilon is a global data, technology, and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology, and services they need to engage consumers with 1 View, 1 Vision, and 1 Voice.

Epsilon has a core set of 5 values that define our culture and guide us to create value for our clients, our people, and consumers. We are seeking candidates that align with our company values, demonstrate them, and make them meaningful in their day-to-day work :

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family, and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following :

Epsilon benefits are subject to eligibility requirements and other terms.

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

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Salary : $122,250 - $203,750