What are the responsibilities and job description for the Account Supervisor position at Epsilon EMEA?
Overview
Job Description
How You’ll Make An Impact
Epsilon is seeking an Account Supervisor to lead the account team on all matters of execution.
As an Account Supervisor, you'll play a crucial role in managing client relationships and ensuring the flawless execution of client programs. You'll contribute to strategic planning and concept development, provide proactive thought leadership, and serve as the strategic and operational lead in developing and executing key programs. Your leadership will drive the team to exceed client expectations, enhance the agency's ongoing business efforts, and creatively solve client business challenges.
The Account Supervisor will report directly to the Account Director and work closely with Creative, Analytics, Data, Production and Vendors.
What You’ll Achieve
When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon Has a Core Set Of 5 Values That Define Our Culture And Guide Us To Create Value For Our Clients, Our People And Consumers. We Are Seeking Candidates That Align With Our Company Values, Demonstrate Them And Make Them Meaningful In Their Day-to-day Work
Benefits
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
Job Description
How You’ll Make An Impact
Epsilon is seeking an Account Supervisor to lead the account team on all matters of execution.
As an Account Supervisor, you'll play a crucial role in managing client relationships and ensuring the flawless execution of client programs. You'll contribute to strategic planning and concept development, provide proactive thought leadership, and serve as the strategic and operational lead in developing and executing key programs. Your leadership will drive the team to exceed client expectations, enhance the agency's ongoing business efforts, and creatively solve client business challenges.
The Account Supervisor will report directly to the Account Director and work closely with Creative, Analytics, Data, Production and Vendors.
What You’ll Achieve
- Impact: Successfully manage client programs by coordinating with production and creative teams, conducting post-program evaluations, and implementing insights for future improvements. Ensure financial accountability by monitoring costs and profitability while maintaining client budgets. Build strong client relationships through effective communication and strategic insights.
- Career Growth: Develop your expertise in direct and digital marketing, especially within the automotive sector. Enhance your leadership skills by mentoring junior team members and leading the development of profitable business plans. Gain experience in strategic planning and execution, positioning yourself for future advancement within the agency.
- What you’ll bring with you:
- Client service experience in a direct marketing services agency
- Strong background in direct mail and digital marketing
- Excellent written, verbal, and interpersonal communication skills
- Proficient in Microsoft Office, particularly Excel and PowerPoint.
- Why you might stand out from other talent:
- Attention to detail and ability to multi-task efficiently.
- Ability to function autonomously while fostering team spirit.
- Creative problem-solving skills and ability to work under pressure.
- Experience in automotive marketing.
When You Join Us, We’ll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.
Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400 billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.
Epsilon Has a Core Set Of 5 Values That Define Our Culture And Guide Us To Create Value For Our Clients, Our People And Consumers. We Are Seeking Candidates That Align With Our Company Values, Demonstrate Them And Make Them Meaningful In Their Day-to-day Work
- Act with integrity. We are transparent and have the courage to do the right thing.
- Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
- Innovate with purpose. We shape the market with big ideas that drive big outcomes.
- Respect all voices. We embrace differences and foster a culture of connection and belonging.
- Empower with accountability. We trust each other to own and deliver on common goals.
Benefits
As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following:
- Time to Recharge: Flexible time off (FTO), 14 paid holidays
- Time to Recover: Paid sick time
- Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance
- Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to LeaveofAbsence@epsilon.com to request an accommodation.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
