Demo

Customer Billing Analyst

EQS Group
Denver, CO Full Time
POSTED ON 1/25/2025
AVAILABLE BEFORE 4/18/2025

JOIN OUR TEAM

Are you ready to elevate your career in billing? Are you detail-oriented with a passion for solving problems and ensuring smooth financial operations? Join us as a Customer Billing Analyst, where you will oversee billing processes, manage customer accounts, and collaborate with internal and external stakeholders to drive efficiency and accuracy. Step into a role that combines analytical precision with strong interpersonal and communication skills and make a meaningful impact on our team!

EQS Group  is a leading international cloud software provider in the areas of  corporate compliance and  investor relations.  By working with EQS Group, thousands of companies worldwide inspire trust by fulfilling complex national and international disclosure obligations, minimizing risks, and communicating transparently with stakeholders.

Transparency  is especially important to us. That is why we communicate all our commitments to  sustainability, diversity, equality, and  well-being  on our homepage and our social media platforms. We do this for you, for us, for everyone – fairly and publicly.

The key to our success is  hiring talented people  who bring passion to the table every day, take responsibility, and support each other in the best possible way to create a trustworthy environment.

OUR CULTURE DRIVES OUR BENEFITS

  • You count. A trustworthy environment for continuous self-improvement. Benefit from regular feedback from your team lead and access to internal and external training. We support you in setting yourself up for success.
  • We live our values every day .A high degree of personal responsibility. You can take ownership of a wide range of tasks, explore the areas you like working in, and find your way to make an impact.
  • Great atmosphere. Regular company-sponsored social events, a talented international team, and a common purpose.
  • Special Perks Just for You. 401(k) plan, private health insurance, life insurance, flexible work options, corporate volunteering day, a rewarding referral program, access to LinkedIn Learning for professional development, involvement in diversity initiatives, and more.
  • Be part of an exciting journey. You will contribute to our success story in becoming the leading European cloud provider for investor relations and corporate compliance solutions.

YOUR IMPACT

As a  Customer Billing Analyst , you will play a critical role in managing the billing cycle, ensuring accuracy, timeliness, and compliance. You will also address billing-related inquiries, foster collaboration with internal and external stakeholders, and maintain up-to-date systems and records to optimize billing and payment processes. You will :

  • Ensure  accurate and  timely  issuance of invoices , process customer payments, and resolve discrepancies.
  • Monitor  overdue accounts , negotiate payments, and escalate unresolved cases as needed.
  • Educate customers on billing policies, resolve inquiries, and maintain professional communication.
  • Work closely with internal teams and external partners to streamline billing and collections .
  • Maintain accurate  records in CRM , audit data quality, and ensure seamless integration with accounting tools.
  • Adhere to company policies and regulations, and provide management with detailed collection reports.
  • THIS IS YOU

  • You bring 5 years of professional experience , out of which 3 years in billing and 2 years in customer support services or sales or a similar role.
  • Proficient in using accounting software and databases (e.g., Business Central, Sage, SAP, or similar platforms).
  • Hands-on  experience with  CRM systems (e.g., Salesforce, Microsoft Dynamics) is a must.
  • Experience with business application management and data integration between CRM and accounting platforms is highly desirable.
  • Fluency in English . Additional languages are a plus.
  • You excel in written and verbal communication and have strong negotiation and problem-solving  skills .
  • You are detail-oriented , with excellent organizational abilities to manage multiple tasks and priorities effectively.
  • Comfortable working  independently while thriving as part of a collaborative team .
  • You approach challenges with a proactive , goal-oriented mindset , ensuring efficient and accurate billing processes.
  • Desirable start date :   February 1st, 2025

    Click the " Apply " button to submit your application.

    About us

    EQS Group was founded in Munich in 2000. Today, the group employs around 500 professionals and is represented in the world’s most important financial centres. EQS Group's suite of products is consolidated within the innovative cloud-based software, EQS COCKPIT. With this cutting-edge platform, we empower organizations to seamlessly manage compliance processes, in areas such as whistleblower protection, case handling, policy management and approval processes. Our software is also designed to meet high standards when managing compliance risk, third party information, insider lists, and reporting obligations, providing a comprehensive solution for corporate compliance needs.

    Listed companies also benefit from a global newswire, investor targeting, contact management, IR websites, digital reports, and webcasts for efficient and secure investor communication.

    At EQS Group, we are dedicated to fostering an inclusive workplace environment that values equal employment opportunities. We strongly believe in the power of diversity and its impact on our overall success. Regardless of your color, sex, religion, sexual orientation, gender identity, age, national origin, marital status, or any other unique aspect that defines you, we are proud to offer an environment that supports your growth and development.

    Join our team at EQS Group and become part of a dynamic and inclusive workplace that celebrates individuality. We welcome individuals from all backgrounds who share our commitment to excellence and our passion for creating a diverse and inclusive a look at or as well as for India, to find out what people say about us as an employer!

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Billing Analyst?

    Sign up to receive alerts about other jobs on the Customer Billing Analyst career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $49,247 - $66,615
    Income Estimation: 
    $57,949 - $80,705
    Income Estimation: 
    $64,055 - $88,760
    Income Estimation: 
    $45,179 - $57,594
    Income Estimation: 
    $50,843 - $65,310
    Income Estimation: 
    $123,711 - $168,798
    Income Estimation: 
    $49,247 - $66,615
    Income Estimation: 
    $57,949 - $80,705
    Income Estimation: 
    $64,055 - $88,760
    Income Estimation: 
    $57,949 - $80,705
    Income Estimation: 
    $70,260 - $96,497
    Income Estimation: 
    $82,411 - $105,351
    Income Estimation: 
    $70,260 - $96,497
    Income Estimation: 
    $87,332 - $121,163
    Income Estimation: 
    $123,711 - $168,798
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at EQS Group

    EQS Group
    Hired Organization Address Denver, NC Full Time
    JOIN OUR TEAM Do you want to help shape the future of a leading Compliance SaaS provider as the right hand of the Managi...
    EQS Group
    Hired Organization Address Denver, NC Full Time
    JOIN OUR TEAM Are you ready to elevate your career in billing? Are you detail-oriented with a passion for solving proble...

    Not the job you're looking for? Here are some other Customer Billing Analyst jobs in the Denver, CO area that may be a better fit.

    Compliance Counsel

    Financial Analyst, Denver, CO

    Senior Billing Analyst

    Checkr, Denver, CO

    AI Assistant is available now!

    Feel free to start your new journey!