What are the responsibilities and job description for the Client Director position at Equator Design, Inc. in?
Client Director (Finance)
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Equator is a global packaging design agency, delivering strategy to shelf without compromise. We create powerful brands that get noticed and chosen. Equator is part of SGK.
POSITION SUMMARY
This Client Director leads deep, consultative relationships with senior-level client and agency contacts. This role acts as a trusted advisor to clients and the broader project and account teams. The Client Director applies a deep understanding of the Company's and the client's industry, business, and products and translates client needs into opportunities to sell additional solutions and drive revenue growth within assigned client accounts. This role ensures the smooth production of campaigns, from briefing designers and copywriters, to managing budgets and directing a dedicated account and project management team.
JOB RESPONSIBILITIES
- Directs senior-level relationships with clients and key agency players. Establishes trusted advisor relationships in which clients and colleagues seek out advice and counsel.
- Acts as a strategic partner to assigned clients by demonstrating a deep understanding of their market and business sectors and their specific challenges and opportunities. Provides thought leadership, insights, and perspectives that support client initiatives and align services and solutions with client needs.
- Maintains existing business relationship with assigned clients by staying closely connected to internal project teams, monitoring progress of ongoing client projects and helping to address and resolve any issues or problems.
- Analyzes the profitability and growth of assigned client accounts through KPIs and other metrics; utilizes data in decision-making to maintain or improve account portfolio performance.
- Seeks to increase revenue by translating assigned client's challenges into opportunities to sell additional products and services across the company portfolio and drive revenue growth within the location.
- Leads the development and delivery of innovative proposals to capture both account growth and new business opportunities.
- Leverages strategic positioning with client to participate in the Strategic Account Planning (SAPs) process.
- Develops and executes targeted "white space" opportunities for greater penetration of the client's marketing spend through selling adjacent services or expanding into new client product lines.
- Ensures client retention is maximized by facilitating the delivery of custom tailored solutions to meet clients' objectives and expectations.
- Plans, directs, and coordinates activities of employee(s) to ensure goals or objectives are accomplished. Mentors, coaches, trains and develops team.
- Additional duties as assigned.
QUALIFICATIONS / REQUIREMENTS
PHYSICAL ASPECTS / WORK ENVIRONMENT
Nearest Major Market : Cincinnati
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