What are the responsibilities and job description for the Customer Service - Verification Services position at Equifax?
Equifax is looking for a Customer Service Associate to join our growing Verification team! This individual will complete information verification via phone or online sources using a standard verification process. The individual should possess excellent customer service skills, basic computer navigation and typing skills, and strong collaborative skills to function in a team environment.
Pay: $17.75/hr Overtime.
Shift: 8:00am - 4:30pm M-F
This is an onsite position located in West Des Moines, IA.
What You’ll Do
Pay: $17.75/hr Overtime.
Shift: 8:00am - 4:30pm M-F
This is an onsite position located in West Des Moines, IA.
What You’ll Do
- Complete information verification via phone or online sources using a standard verification process
- Validate, complete, and document requested data through phone, fax, or email
- Analyze and research more in-depth data as requested, utilizing appropriate resources
- At least 1 year of customer service experience
- At least 1 year of experience with basic computer navigation skills, including accurate typing, and familiarity with Google Suite applications
- Experience in a high-volume contact center, call center, of data fulfillment environment
Salary : $18
