What are the responsibilities and job description for the Integration Support Analyst position at Equifax?
We are looking for a talented Integration Support Analyst to deploy code changes requested by Systems Integration Analysts. Customer support for all Insights products at a Tier 2 level. Perform audits and tests of code changes in accordance with test plans and procedures. Identify actual or potential problems in test plans or products and work on resolving them. Research data anomalies and distinguish between data source issues and/or interface
issues.
What you’ll do
Data Research
Application Troubleshooting
Database Queries
Customer Communication (Written & Verbal)
What experience you need
2-5 Years of Customer Service Experience
Basic PC navigation and troubleshooting
2-5 Years of Data Quality/Research
What could set you apart
Strong critical thinking and logical troubleshooting skills
Excellent written/verbal communication
Strong SQL/Database Research experience
API Troubleshooting experience
