Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
Equifax is looking to hire a Physical Security Operations Center Analyst to work within the Physical Security Operations Center (PSOC) in Alpharetta, GA. The Analyst will be part of a team that provides 24-hour monitoring and response of technology and physical security systems. The role is to detect, analyze, and alert others regarding any condition impacting the company's assets, business, or personnel.
- This resource should be local to Atlanta and will be required to work from the following Equifax office location - Alpharetta
- Corporate Return To Office expectations : Onsite weekly requirements - Due to the nature of Corporate Security, this resource must be able to work in office with flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shifts.
What you'll do
The main goal of the PSOC Analyst position is to maintain situational awareness, gather information from internal and external sources, coordinate incidents with security leaders and internal investigators, and disseminate information for priority mattersThis job will interact with customers, law enforcement, external parties, and employees at all levels of the organizationActively and consistently support all efforts to simplify and enhance the customer experienceInitiate incident management for incidents under the authority of Corporate SecurityReceive information on multiple platforms, assess a situation to ensure pertinent requirements are gathered, and make informed decisions quickly to initiate appropriate actions during stressful situationsCommunicate with security leaders to coordinate the initiation of incidents in case management systemDocument information and actions taken in case management systemSupport security personnel by providing additional information through research of internal and external systemsPrepare and disseminate security products at the request of security leadersMaintain situational awareness of ongoing incidents and events by monitoring internal systems and external open source systemsProvide direct and indirect support to security personnel as needed throughout the duration of the eventMonitor access control systems and surveillance cameras and investigate alarms and incidentsMonitor external open source platforms for physical security threats to company assets and initiate incident management when appropriateSupport all business units, facilities, and employees by addressing any emergency and non-emergency incidents that come to the attention of the PSOC, whether security related or notConduct special projects and assignments in support of the PSOC and Security OperationsMonitors various methods of communication to include email, chat, and phone; engages with internal and external customersAnalyzes technical situations and escalates based on set requirementsProvide technical support for a range of server platformsInitiates Incident reporting and collaborates with Incident Managers for timely resolutionMonitors and performs basic troubleshooting for network and server environmentsPerform other duties as requestedWhat experience you need
Proficient computer usage with Google Suite (G Suite) environments and Windows based programsStrong customer service skills and ability to multitask in a fast paced and quickly changing environmentStrong documentation and verbal communication skillsResearch, writing, and critical thinking skillsRequires high level confidentiality and security awarenessAble to work flexible schedules including nights, weekends, holidays, periodic overtime, and unscheduled shiftsWhat could set you apart
Prior experience with physical security, access control, video surveillance, and intelligence monitoring applicationsFluent bilingual or multilingual speaker, specifically SpanishAbility to be patient and teach skills and processes to remote locationsPrior experience compiling high-level situation reportsPrior experience working in a 24-hour operations center, security control room, or 911 dispatch centerLI-JC2
LI-Onsite
We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.
Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Primary Location :
USA-GA-Alpharetta-JVW3
Function :
Function - Security Governance and Compliance
Schedule : Full time
