Business Systems Analyst II

We are seeking a Sr. Business Analyst who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in supporting large information technology projects for one of our clients, who is located in Seattle.
The Business Analyst will fill a contract assignment for a senior-level business analyst with strong domain knowledge of utility real estate service management solutions, experience leading workshops, and skilled at engaging stakeholders.
Location: This position is located in Seattle, WA. Candidates in the area are preferred, but not necessary. Occasional travel may be required if not local.
Responsibilities:

• Utilize business analysis industry standard best practices to deliver change for SCL by eliciting needs, documenting requirements, and recommending solutions that provide value to stakeholders
• Conduct gap analysis workshops with the identified enterprise-wide key stakeholders to:
  • Understand and document the current solution context/persona, business processes, system context
  • Identify the primary business challenges/pain-points
  • Identify improvement opportunities through eliciting primary business challenges/pain-points vs. future business process improvement opportunities
  • Complete gap analysis current state business processes and future solutions
• Responsible for Business Analysis Planning & Monitoring, Elicitation, Requirements Management and Communication, Enterprise Analysis, Requirement Analysis Solution Assessment & Validation
• Work closely with the Project Manager to identify and ensure alignment of opportunities with the City Light Mission and Values
• Work with Business Relationship Managers (BRMs) to attain alignment with the Utility Technology Roadmap for incremental business opportunities
• Work with the Solution Architect for alignment of technology and functionality with the City Light Blueprint.
• Provide recommendations for priorities, sequencing of opportunities
• Engage and work closely with business customers at all levels from front-line to Executive leadership
• Develop preliminary and detailed business requirements, use cases/user stories, software requirements, and process/workflow diagrams
• Gather and evaluate information from multiple sources for project planning, requirements gathering, including interpreting high-level information; abstracting from low-level information to a general understanding; and evaluating user requests to perceive the underlying needs of the business
• Communicate requirements and opportunities to all levels of the organization and to audiences of varying degrees of technical knowledge
• Develop and maintain a thorough knowledge of the business processes and the associated IT systems as informed by business staff
• Business analysis, including completion of deliverables following the City Light PMO by project phases

Required Business Analysis Skill Set

• In-depth utility real estate service management knowledge
• Stakeholder List, Map or Personas
• Interviews
• Workshops
• Benchmarking and Market Analysis
• Vendor Assessment
• Interface Analysis
• Concept Modeling
• Scope Modeling/Process Modeling
• Functional Decomposition
• Use Cases and Scenarios/Root Cause Analysis
• User Stories
• Business Rules Analysis
• Data Mining/Data Modeling

Required Qualifications:

• Bachelors Degree in Business or Computer Science, or equivalent education and/or experience. Equivalent combinations of education and experience will be considered for the required qualifications.
• Minimum of 7 years of business analysis experience implementing technology and business projects
• Experience with business process modeling, workflows, and data analysis
• Demonstrated experience of cloud migration and/or replacement of legacy systems

Desired Qualifications:

• Business Analyst Certification (CCBA or CBAP)
• Skilled in facilitating requirements gathering sessions with large groups with diverse perspectives; ability to bring groups to consensus
• Experience writing project documentation and deliverables
• Experience engaging with all levels of management including senior level executives
• Ability to build trust and engagement with project team and business stakeholders
• Strong communication and interpersonal skills
• Experience with organizational change management
• Experience with Performance Metrics, development and monitoring

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