What are the responsibilities and job description for the Sales Support Specialist/Project Coordinator position at Equiliem?
Sales Support Specialist/Project Coordinator
Location: Charlotte, NC
Job Type: Contract-to-Hire, In-office
We are looking for a motivated and detail-oriented Sales Support Specialist/Project Coordinator to join our client's team in Charlotte, NC. The ideal candidate will possess excellent communication skills and thrive in a fast-paced environment.
Responsibilities:
- Respond to customer inquiries, schedule meetings, sales appointments, and provide order status updates.
- Coordinate with internal and external customers to resolve order discrepancies.
- Compile daily sales leads, delegate leads to the sales team, and supply relevant data and guides to support sales efforts.
- Develop and monitor performance indicators for sales and staff, manage sales tracking tools, and generate reports.
- Assist with processing sales orders and purchase orders as needed.
- Create and process orders promptly, handle rush order requests, and review pending orders and customer inquiries to ensure satisfaction.
- Manage customer accounts, follow up for administrative purposes, and troubleshoot issues related to orders, account statuses, and other concerns.
- Perform data entry for sales figures, metrics, and other key information while maintaining an organized and accessible filing system.
- Handle administrative tasks for the company's executives and management teams.
- Schedule customer meetings, conferences, and other related events.
Requirements:
- Bachelor's or Associate's degree.
- Experience in administration and high-volume office work.
- Strong analytical, organizational, and time management skills.
- Excellent teamwork, interpersonal, communication, and customer service skills.
- Ability to multitask and adapt quickly in a dynamic environment.
- Proficiency in computer literacy, IT skills, and typing skills.
#ZR
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
