What are the responsibilities and job description for the Operational Excellence Specialist position at Equinox?
We are seeking a talented and experienced Operational Excellence Specialist to join our team at Equinox in Northridge, CA. As a key member of our leadership team, you will be responsible for driving business growth and improving member satisfaction through effective operational strategies.
Job Summary:
The Operational Excellence Specialist will lead our personal training department, develop and implement operational strategies, and recruit, train, and develop high-performing teams of personal trainers. This is an excellent opportunity for a motivated and experienced leader to make a significant impact at Equinox.
Responsibilities:
- Develop and implement operational strategies to drive business growth and improve member satisfaction.
- Lead the personal training department to achieve monthly and annual goals.
- Recruit, train, and develop high-performing teams of personal trainers.
- Establish and maintain friendliness and service standards for trainers.
Requirements:
- 5 years of experience in a leadership role within the fitness industry.
- Demonstrated ability to hire, direct, and develop staff.
- Excellent written and verbal communication skills.
- Proven ability to drive revenue growth and improve member satisfaction.
