What are the responsibilities and job description for the Outside Sales Representative position at Equipment Experts Inc?
Position Summary
Equipment Experts, Inc. is looking to add an Outside Sales Representative (OSR) to our team in Lakewood, WA.
The OSR is a key contributing role that is responsible for sourcing, cultivating, and maintaining relationships of profitable potential and current accounts for the company. The OSR plays a crucial role: aligning excellent customer service with our internal need to deliver excellence safely. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.
About Equipment Experts
Equipment Experts, Inc. (EEI) is proud to have been named one of Seattle Business Magazine's 2023 Best Companies to Work For! https://seattlemag.com/best-companies/sizes/small
Our company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Our mission is to drive our customers' ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with Safety, Integrity, Communication, Alignment, Accountability, and are Results oriented.
Performance Objectives
Key Competencies
Benefits
Equipment Experts, Inc. is looking to add an Outside Sales Representative (OSR) to our team in Lakewood, WA.
The OSR is a key contributing role that is responsible for sourcing, cultivating, and maintaining relationships of profitable potential and current accounts for the company. The OSR plays a crucial role: aligning excellent customer service with our internal need to deliver excellence safely. This position is highly collaborative, internally and externally facing, and requires a high level of customer service and communication skills.
About Equipment Experts
Equipment Experts, Inc. (EEI) is proud to have been named one of Seattle Business Magazine's 2023 Best Companies to Work For! https://seattlemag.com/best-companies/sizes/small
Our company operates most of its service work around the Puget Sound area and has performed occasional service work in neighboring states including Alaska, Oregon, Idaho, and Utah. Our mission is to drive our customers' ability to deliver excellence safely, impacting people through the power of production. We work on a wide variety of equipment from diesel trucks, forklifts, heavy equipment, aerial equipment, air compressors, and generators. Our core values are the backbone of our business and guide our hiring process: we operate with Safety, Integrity, Communication, Alignment, Accountability, and are Results oriented.
Performance Objectives
- Reconcile customer expectations with EEI's mission statement to deliver a seamless customer experience
- Develop and implement sales strategies that drive business growth, aligning with the company's vision and objectives
- Make 50-100 outbound calls a day and convert leads into sales
- Maintain an insurable driving record to enable smooth transportation for customer visits and meetings
- Collaborate effectively with team members to generate profitable business opportunities and maintain a consistent influx of incoming work
- Establish and nurture customer contacts, focusing on building lasting relationships
- Conduct a targeted number of meetings with new customers to showcase EEI's value proposition and generate leads
- Acquire new customers and expand EEI's customer base to drive revenue growth and market presence
- Contribute to the organization's growth by achieving set targets for the value of closed orders
- Monitor and improve the project management retention rate at six months to ensure customer satisfaction and loyalty
Key Competencies
- Understanding and prioritizing customer requirements
- Building rapport and establishing strong customer relationships
- Effective negotiation skills to close deals and agreements
- Persuasive techniques to influence potential customers positively
- In-depth understanding of the company's products/services and industry
- Ability to articulate product features and benefits convincingly
- Results-driven mindset with a focus on achieving and exceeding targets
- Setting and pursuing goals effectively to drive sales performance
- Ability to prioritize customer feedback and response needed
- Ability to initiate and effectively communicate with a variety of people
- Ability to effectively reconcile customer expectations with EEI's mission statement
- Insurable driving record
- Ability to work in sync with other team members to drive profitable incoming work
- Willingness to work as a team
- Ability to communicate in a positive manner
- Prior mechanical experience
- 3 years' of sales experience
- Ability to lift a minimum of 25 pounds occasionally
- Wear required personal protective equipment as required
- Sit for multiple hours at a time
- Ability to move over equipment occasionally
Benefits
- Healthcare/Vision/Dental package available (effective on the 1st of the month after first 30 days)
- Employee's premium for Healthcare/Vision is covered 100% by Equipment Experts
- WA State Sick Leave
- Supplemental Insurance available
- Paid Vacation, starting at two weeks, accrual (available after 90 days)
- Three weeks at five years
- Four weeks at ten years
- 401k plan
- Company events
- Six major holidays paid
- Vehicle usage stipend/gas card
- Monday through Friday, 7am - 4pm
- 50K base plus commission
