What are the responsibilities and job description for the Warranty Administrator II Advanced Solutions/Pump & Power position at EquipmentShare?
EquipmentShare is Hiring a Warranty Administrator II Advanced Solutions/Pump & Power
EquipmentShare is searching for a Warranty Administrator II Advanced Solutions/Pump & Power for our corporate office in Columbia, MO, to support our team as the department continues to grow.
Supervisory Responsibilities: None
Duties/Responsibilities
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
EquipmentShare is searching for a Warranty Administrator II Advanced Solutions/Pump & Power for our corporate office in Columbia, MO, to support our team as the department continues to grow.
Supervisory Responsibilities: None
Duties/Responsibilities
- Maintain records and prepare monthly reports as required or requested
- Responsible for performing various warranty audits as well as assisting in work order audits
- Maintains accurate library of vendor information as it relates to warranty
- Manage the process for short pay and denials reconciliations with the warranty OEM’s.
- Responsible for maintaining AR aging and communication with individual OEM's
- Follow up with OEM’s to keep AR to under 90 days
- Maintain an accurate filing system for all service department correspondence documentation, review and distribute vendor warranty information (manuals, letters, etc.) and maintain accurate library of vendor information as it relates to warranty
- Maintain records and prepare monthly reports as required or requested
- Perform various warranty audits as well as assisting in work order audits
- Reviews and distributes vendor warranty information (service, manuals, letters, etc.)
- Perform audits and correct any errors in a timely manner.
- Assist in establishing filing procedures with new OEM’S as well as getting us set up for warranty with new OEM’S
- Assist with all month-end processes
- Submit claims of all values
- Maintain relationship with OEM Warranty team
- Hold monthly OEM meetings, keeping track of actions items and ensuring followup.
- Regular collaboration with the Regional Service leadership to provide trends with the product
- Support the OEM and ES Corporate Service leaders to support campaign and safety updates.
- Hold Quarterly shareholder meetings reporting on warranty trends and best practices.
- Other duties as assigned
- Strong attention to detail, excellent proofreading and organizational skills
- Exceptional verbal and written communications skill, fluent in English
- Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately
- Great multi-tasking, time management, problem solving and decision making skills
- Excellent problem solving skills, basic accounting principles knowledge, research and investigative skills
- Excellent teamwork and interpersonal skills
- Requires high degree of collaboration with Regional Fleet and Regional Service Managers
- Knowledge of small equipment and construction equipment preferred
- Proficient in Excel, Word, 10-Key by touch, Outlook, Smart Sheet, PowerPoint, Type 50 - 60 wpm and 10 Key by touch
- Understanding of credits and debits in partnership with the Accounts Payable team is necessary
- Construction equipment rental industry or dealership experience a plus
- High School Diploma or Equivalent Education
- At least 3 years of related experience
- Must be able to sit for prolonged periods at a desk and work on a computer
- Competitive salary
- Medical, Dental and Vision coverage for full-time employees
- 401(k) and company match
- Generous paid time off (PTO) plus company paid holidays
- Stocked break-room and full kitchen, chef prepared meals daily (breakfast and lunch)
- State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees
- Seasonal and year round wellness challenges
- Company sponsored events (annual family gatherings, happy hours and more)
- Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year
- Opportunities for career and professional development with conferences, events, seminars and continued education
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.
