What are the responsibilities and job description for the Branch Technology Coordinator position at Equitable Advisors?
At Equitable, our power is in our people.
We’re individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities.
Here, you’ll work with dynamic individuals, build your skills, and unleash new ways of working and thinking.
Equitable Advisors is committed to making a difference in the lives of clients. Across the U.S., 4,330 financial professionals operating under the Equitable Advisors brand engage with individual clients to build relationships focused on helping individuals achieve meaningful financial wellness. In total, Equitable Advisors serves 2.4 million clients nationwide.
The Columbia, MD office of Equitable Advisors has been a constant in the DC Metro, Maryland and Virginia communities for over 80 years. Situated in, and reflective of the communities they serve, our offices in Maryland (Columbia) and Virginia (Falls Church, Richmond, Roanoke) house over 200 Financial Professionals and Staff support members and have an additional 50 team members integrated throughout the region.
Are you ready to join an organization that will help unlock your potential?
Qualifications
The Columbia, MD office is seeking an entry level, Branch Technology Coordinator. This person will report directly to Complex Technology Manager. Key responsibilities revolve around monitoring and maintaining technology related activities.
Responsibilities:
Telecommunications
- Updates on RingCentral (additions/removal)
- Ticket creation and escalation
- Keeping database(s) updated
- Liaison for Corporate Network / WiFi Network management
Technology:
- Onboarding Technology systems for new hires
- Troubleshoot hardware/software problems for associates and staff
- Ticket creation and escalation
- Lexmark Scanner/Copier/Printer/Peripheral device support
- Work with Complex Technology Manager on all rollout and technology projects
- Keeping database(s) updated
Security:
• Program and distribute security keys for offices
• Maintain security system camera, swipe touch pads, DVR’s etc.
*projects/responsibilities may change as needed
Required Qualifications:
- Bachelor’s degree preferred
- Able to work closely with both the leadership team and advisors
- Ability to function independently and work well with a team
- Detail Oriented
- Proficient with Excel
- Proactive decision-making skills
- Strong ability to collaborate
- Strong communication skills/very customer-oriented
- Minimum of 1 year of experience in PC Support/IT experience
- Able to travel to offices consisting of Columbia, MD, Falls Church, VA and Richmond, VA.
- Role is expected to be in office
Salary : $55,000 - $60,000
