What are the responsibilities and job description for the Financial Support Analyst, Employee Benefits Claims Team position at Equitable?
At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Equitable is seeking an influential and dynamic Financial Support Analyst to join our Disability and Absence Claims organization. The Financial Support Analyst is responsible for supporting the claims process by performing a variety of financial reviews and calculations to ensure accurate payments are generated. This role involves processing financial transactions like death benefits, overpayment adjustment and collections.
The ideal candidate will have a strong math background which has been applied performing financial transactions, organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.
Key Job Responsibilities
Financial Support
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Qualifications
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
Data Gathering and Analysis: Knowledge of data gathering and analysis tools, techniques and processes; ability to gather and analyze data on the learning needs of a target population.
Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.
About Equitable
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.
Primary Location
UNITED STATES-Remote
Other Locations
UNITED STATES-NC-Charlotte, UNITED STATES-NY-Syracuse
Organization
Equitable
Schedule
Full-time
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Equitable is seeking an influential and dynamic Financial Support Analyst to join our Disability and Absence Claims organization. The Financial Support Analyst is responsible for supporting the claims process by performing a variety of financial reviews and calculations to ensure accurate payments are generated. This role involves processing financial transactions like death benefits, overpayment adjustment and collections.
The ideal candidate will have a strong math background which has been applied performing financial transactions, organizational skills, attention to detail, and the ability to work independently in a fast-paced environment.
Key Job Responsibilities
Financial Support
- Overpayments – Calculate amounts paid vs. what should have been paid to determine whether an overpayment exists. If an overpayment is identified, initiate the process for recovering funds.
- Adjustments – Make necessary financial adjustments to claims to ensure they reflect the correct amounts and comply with policy terms including offsets and deductions where applicable.
- Partial Calculations – Perform partial calculations for claims, ensuring accuracy in payments and benefits when only partial claims are processed.
- Death Claims –Assist in calculating the amounts for approved claims and initiate payments.
- Record Maintenance: Ensure proper documentation and filing of all claims processed.
- Reporting: Generate reports on claim statuses, trends, and key performance metrics for management to identify emerging trends.
- Work closely with the claims adjusters, examiners, and other team members to provide support with claim management.
- Prepare necessary reports, summaries, and documentation for the claims team and management as requested.
- Assist in the preparation of claims for payment processing.
- Other duties as assigned.
- Ensure compliance with all relevant laws, policies, and regulations concerning disability claims and sensitive personal information.
- Adhere to confidentiality protocols and maintain the privacy of claimant information.
- Stay informed about changes to disability insurance laws, regulations, and industry best practices.
- Meet or exceed service and performance targets such as quality, customer satisfaction scores, and other key performance indicators (KPIs).
- Participate in training and professional development programs to improve skills and knowledge.
- Achieve and maintain required metrics and goals
- Work and partner with others within a team-based environment
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits: Equitable Total Rewards Program
Required Qualifications
- Bachelor's degree in Insurance, Finance, Business Administration, or related field.
- Understanding of medical terminology, coding (ICD-10, CPT), and insurance policies.
- Relevant Insurance industry certifications
- At least 1 year experience handling insurance financial transactions such as payment calculations, over-payments, and adjustments
- Previous experience in an insurance claims back-office role, preferably within disability, life or voluntary benefits is required. ,
- Strong understanding of disability insurance processes, claims management systems, and regulatory requirements
- Strong verbal, written communication, and presentation skills
- Comfortable dealing with complexity and ambiguity and able to explore multiple solutions
- Previous experience with FINEOS Claims software platform preferred, but not required
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and claims management software.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Cross-functional Collaboration: Knowledge of collaborative techniques and approaches; ability to promote a culture of continuous improvement and working together across functions to solve business problems and meet business goals.
Data Gathering and Analysis: Knowledge of data gathering and analysis tools, techniques and processes; ability to gather and analyze data on the learning needs of a target population.
Diversity, Equity and Inclusion: Demonstrates a commitment to Diversity, Equity and Inclusion by treating everyone with respect and dignity, ensuring all voices are heard and advocating for change.
About Equitable
At Equitable, we’re a team of over ten thousand strong; committed to helping our clients secure their financial well-being so that they can pursue long and fulfilling lives.
We turn challenges into opportunities by thinking, working, and leading differently – where everyone is a leader. We encourage every employee to leverage their unique talents to become a force for good at Equitable and in their local communities.
We are continuously investing in our people by offering growth, internal mobility, comprehensive compensation and benefits to support overall well-being, flexibility, and a culture of collaboration and teamwork.
We are looking for talented, dedicated, purposeful people who want to make an impact. Join Equitable and pursue a career with purpose.
Equitable is committed to providing equal employment opportunities to our employees, applicants and candidates based on individual qualifications, without regard to race, color, religion, gender, gender identity and expression, age, national origin, mental or physical disabilities, sexual orientation, veteran status, genetic information or any other class protected by federal, state and local laws.
NOTE: Equitable participates in the E-Verify program.
If reasonable accommodation is needed to participate in the job application or interview process or to perform the essential job functions of this position, please contact Human Resources at (212) 314-2211 or email us at TalentAcquisition@equitable.com.
Primary Location
UNITED STATES-Remote
Other Locations
UNITED STATES-NC-Charlotte, UNITED STATES-NY-Syracuse
Organization
Equitable
Schedule
Full-time
Salary : $41,000 - $55,000
