What are the responsibilities and job description for the Retirement Plan Account Manager position at Equitable?
Description
At Equitable, our power is in our people.
We're individuals from different cultures and backgrounds. Those differences make us stronger as a team and a force for good in our communities. Here, you'll work with dynamic individuals, build your skills, and unleash new ways of working and thinking. Are you ready to join an organization that will help unlock your potential?
Responsibilities of the Retirement Plan Account Manager include :
- Serves as primary contact for assigned plan sponsors, advisors, and brokers; acting as liaison between plan sponsors and various internal groups. Promotes customer satisfaction through effective service delivery.
- Interprets and articulates retirement plan provisions from plan documents, summary plan documents, and related plan materials to assist plan sponsor with ensuring accuracy and compliance with regulations.
- Understands the product, systems, and applicable IRS and DOL regulations and able to communicate impact to plan sponsors.
- Responsible for monitoring, collection and completion of compliance testing. Works with clients to resolve operational or compliance issues.
- Provides required audit reporting and support for larger plans requiring annual audits.
- Ensures prompt and effective response to all plan sponsor inquiries via email and toll-free incoming calls. Responds to plan sponsor's requests on a variety of issues supporting day to day plan administration. ie : contribution processing, plan amendments, withdrawal / loan provisions.
- Demonstrates a full understanding of the plan sponsor and their plan, the administration of the plan, the client's sensitivities, needs, and objectives.
- Understands and communicates Define Contribution / Benefit group retirement plans including benefits, investments and fees.
- Partners with outside Third Party Administrators (TPAs) supporting compliant plan operation / administration.
- Actively participants in onboarding of new plans.
- Provides support to case resolution services such as review, investigate, analyze and recommend resolution to complex service inquires including customer complaints in accordance with regulatory agency (SEC, NASD, and State Insurance Dept.) guidelines, legal requirements as required.
- Communicate with clients, management, and legal counsel on potentially litigious situations.
The base salary range for this position is $46,000 - $67,000. Actual base salaries vary based on skills, experience, and geographical location. In addition to base pay, Equitable provides compensation to reward performance with base salary increases, spot bonuses, and short-term incentive compensation opportunities. Eligibility for these programs depends on level and functional area of responsibility.
For eligible employees, Equitable provides a full range of benefits. This includes medical, dental, vision, a 401(k) plan, and paid time off. For detailed descriptions of these benefits, please reference the link below.
Equitable Pay and Benefits :
Qualifications
Salary : $46,000 - $67,000
