What are the responsibilities and job description for the Information Technology (Infrastructure and Operations) Intern position at EquiTrust?
Posting Title: Information Technology (QA Automation) Intern
Location: West Des Moines, Iowa (Mostly On-Site)
Employment Type: Full-time (Internship)
About Us:
EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMOs). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.
Position Summary:
The EquiTrust Internship Program provides students with a paid summer opportunity to gain real-world experience while contributing to meaningful projects that support the organization’s goals. Interns will apply their academic knowledge in a professional setting, working closely with experienced professionals and participating in day-to-day operations. Throughout the program, they will collaborate across departments, enhancing their teamwork, communication, and problem-solving skills while developing industry-specific expertise. A key component of the internship is the capstone project, which allows interns to showcase their work and insights gained from their experience. Their contributions will help streamline processes, improve efficiency, and drive meaningful results aligned with EquiTrust’s mission and values. This program offers a valuable chance to build a professional network and gain practical skills that will support future career success.
How You'll Contribute:
As an Information Technology (Infrastructure and Operations) Intern, you will gain valuable experience supporting and maintaining IT infrastructure, working closely with the IT team to ensure smooth operations. We are looking for candidates who are passionate about technology, eager to learn, and able to bring problem-solving skills and a collaborative mindset to our team.
What You'll Do:
- Assist in the maintenance, troubleshooting, and support of IT infrastructure, including servers, network devices, and storage systems.
- Monitor and respond to IT support requests, ensuring timely resolution of issues.
- Assist with the setup, configuration, and deployment of hardware and software.
- Participate in network and system administration tasks, such as user account management, backups, and patch management.
- Collaborate with the IT team on various projects, including upgrades, migrations, and new implementations.
- Document IT processes, procedures, and configurations for future reference.
- Provide end-user support and training as needed.
- Design, develop, and execute automated testing solutions for various applications.
- Utilize programming skills to develop test cases and frameworks to simulate end-user experience.
- Configure and run automated test suites, analyzing test results to identify areas for improvement.
- Research and resolve issues with problem-solving skills.
- Actively contribute to a positive and inclusive work environment aligned with EquiTrust’s core values.
What You'll Bring:
Education:
- High School Diploma or Equivalent required.
- Rising Junior or Senior at Accredited University required.
Experience:
- Prior internship or work experience in an IT-related role preferred.
- Any familiarity with the following technologies is preferred:
- Experience with virtualization technologies (e.g., VMware, Hyper-V).
- Basic knowledge of scripting languages (e.g., PowerShell, Python).
- Familiarity with cloud platforms (e.g., AWS, Azure, Google Cloud).
Knowledge, Skills, and Abilities:
- Basic understanding of IT infrastructure components, including servers, networking, and storage.
- Familiarity with operating systems such as Windows and Linux.
- Basic knowledge of networking concepts, including TCP/IP, DNS, and DHCP.
- Strong written and verbal communication skills.
- Critical thinking and problem-solving abilities.
- Initiative and willingness to learn in a professional environment.
- Collaborative approach when working with team members across different functions.
- Attention to detail and adaptability to new challenges.
Where You’ll Work:
- West Des Moines, IA
- Office Location: Mostly On-Site
- Expected Travel: Travel not likely/required
EquiTrust is an Equal Opportunity Employer and participates in the U.S. Federal E-Verify program. Applicants have rights under federal and state employment laws. To learn more, visit EquiTrust Careers.
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