What are the responsibilities and job description for the Customer Service Representative position at Equity Bank?
Job Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and building relationships with clients.
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Teller. As a Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and building relationships with clients.
About the Role
- Deliver a consistently superior client experience by responding to routine inquiries and requests.
- Process financial transactions accurately, including deposits, withdrawals, transfers, and check cashing.
- Build strong relationships with clients by identifying their financial needs and promoting bank products and services.
- Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.