What are the responsibilities and job description for the Full-Time Teller position at Equity Bank?
Position: Teller Location: Hoxie, KS Status: FT Hourly We are currently hiring energetic, team oriented, and community focused individuals to help build and expand client relationships, deliver banking products and services that meet individual needs, and create a superior customer experience. At Equity Bank, we'll help you invest in your community through volunteer opportunities that align with our company initiatives and core values.
- Accurately Perform Financial Transactions and Functions
- Process financial transactions including deposits, withdrawals, transfers, check cashing, payments, monetary instrument sales, and internal bank transactions.
- Balance transactions and cash daily.
- Approve transactions for other employees within your assigned approval authority limit, if applicable.
- Assist in managing bank cash levels as delegated by a manager or supervisor.
- Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
- Adhere to operating procedures and protocols.
- Build Client Relationships
- Conduct professional client conversations that build trust and credibility.
- Discover key life events happening with clients to ensure bank products and services meet financial needs.
- Promote bank products and services, within and outside of the branch.
- Make referrals to bank partners that result in additional revenue to the bank.
- Demonstrate operational soundness to minimize risk exposure or loss and maintain quality production.
- Deliver a Consistently Superior Client Experience
- Demonstrate excellent customer service skills.
- Behave in a manner to create a welcoming environment for clients and your team.
- Respond to routine client inquiries and requests.
- Demonstrate Compliance with Applicable Laws and Regulations
- Understand and follow applicable laws and regulations for job responsibilities, including Bank Secrecy Act, Anti-Money Laundering, Information Security, Suspicious Activity Reporting requirements, policies, and procedures.
- Follow deposit account opening procedures and internal suspicious activity referral requirements and processes, as appropriate for this position.
- Actively work with clients to understand each client's normal account activity, as appropriate for this position.
- Complete periodic compliance training.
- Regular and Reliable Attendance
- Perform other duties as assigned or required.
- Regular and reliable attendance required.
- High School diploma or equivalent
- Cash handling experience preferred
- Customer service experience
- Excellent interpersonal, verbal, and written communication skills
- Computer proficiency in Windows-based system
- Ability to maintain confidentiality
- Strong attention to detail and organizational skills
- Capable of working with a team
- Aptitude for math
- Ability to travel to Wichita, KS for required training your first week on the job
