What are the responsibilities and job description for the Regional Sales Manager Position position at Equity Bank?
Job Overview
This position oversees all aspects of the Retail Banking operation for Equity Bank locations in the Western Kansas Region. The successful candidate will be responsible for meeting bank goals for deposit, DDA account, consumer loan, and non-interest income growth.
Main Responsibilities:
- Growing Retail Banking Net Income
- Provide sales leadership and direct financial results of your market.
- Cultivate, lead and maintain a disciplined sales culture using the St. Meyers Hubbard sales training to increase sales of all retail products.
- Achieve budgeted retail banking targets for growth of deposits accounts, consumer loans, and generation of non-interest income with an emphasis on growing the banks number of DDA accounts.
- Demonstrate operational soundness to minimize risk exposure and maintain quality production.
- Proactively support referrals to bank partners that result in additional revenue to the bank.
- Stay abreast of industry trends.
- Develop and present new revenue or cost savings initiatives to executive team for consideration.
- Manage Retail Banking Employee Team
- Provide leadership and motivation to retail team.
- Direct the work of retail bank managers.
- Make recommendations and decisions regarding employee hiring, compensation, work schedule, promotion, and discipline.
- Ensure training and development of bank team members for their current and future roles.
- Provide periodic bank performance objectives and goals, as well as individual coaching, feedback, and evaluation of bank managers.
- Develop and implement retail banking incentive plans and periodic sales initiatives.
- Provide sales tracking to retail baking team.
- Ensure Consistent Delivery of Superior Client Experience
- Demonstrate excellent customer service skills and ensure same by retail bank teams.
- Create a welcoming, engaging, professional environment for clients and your team to experience.
- Proactively resolve client issues or disputes and ensure follow-through by retail banking team.
- Ensure retail team proactively matches bank products and services to client needs.
- Compliance with Applicable Laws and Regulations
- Understand and follow applicable laws and regulations for your job responsibilities.
- Follow deposit account opening procedures and internal suspicious activity referral requirements and processes.
- Actively work with clients to understand each client's normal account activity.
- Complete periodic compliance training.
- Ensure adherence to aforementioned points by bank team.
- Supervise Retail Operations Functions with Assistance and Cooperation from Regional Retail Support Managers
- Participate in development of operations policies and procedures.
- Ensure compliance to internal control standards.
- Monitor security procedures.
- Stay abreast of fraud issues and initiate appropriate training to safeguard client and organizational assets.
The ideal candidate will have a high school diploma or equivalent and previous retail banking experience is preferred. Excellent interpersonal, verbal, and written communication skills are required. Computer proficiency in Windows-based systems is necessary, as is the ability to maintain a high degree of confidentiality and work with a team to determine solutions.
We offer competitive compensation and benefits, including health, dental, and vision insurance; group life and long-term disability insurance; flexible spending and health savings accounts; group cancer insurance; 401(k) retirement plan with company match; generous vacation and sick time; employee stock purchase plan (ESPP); and pet insurance.
